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Did you install the software that cam with the camera? it is on the CD. If you don;t have the CD anymore, sometimes the company allows you to download the software, after you registered the camera online.
If nothing helps, you also can use a external card reader on the PC and place the memory card in there. For that you only need the drivers that come with the external card reader.
If you would like to restore the pc back to factory settings, I suggest you use your recovery disks that would have been received with the PC or you would have created as part of the setting up process. If you do not have these then you would have to buy the software online or via a software retailer. There is no place online that you can legitimately download for free.
You need to go to the manufactures site and download the VISTA
driver for the camera. Then follow the info below to install
Try disconnecting the Camera from the USB port and reinstall
the CD or Downloaded software program. When the program asks you
to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud
To learn about the new and free version of Olympus Master 2 software go to: http://www.olympusamerica.com/cpg_section/oima_softwareMaster.asp Click on 'Free Download' to register your email address to receive an email containing a link to download either the Windows or Mac version. This software replaces Olympus Master 1.x and is XP and Vista compatible.