Question about Sony Cyber-shot DSC-W50 Digital Camera

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PUlling out the lens because it says access and doesnt show the screen.

Okay. HOw do you pull the lense out of the camera because it says access. And i like dont wanna brake it ... so like i need some like help =D

Posted by chelsea VATKA on

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  • chelsea VATKA May 26, 2007

    ONce you turn it on its black. And all it says in the middle is "access" But i can review pictures. But not take anypictures. THen sometimes it says turn off power then turn on again

  • HoofHearted Dec 29, 2007

    When I turn on the camera, it is a black screen on back, and all its says is "access". After about 15-20 seconds, it tells me to "turn power off-on again". Also, the lens on front extends and retracts, once or twice, before I turn it off. Please, any help would be appreciated.

  • dondouglass May 03, 2008

    same here-

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Marty marty

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Clarify "it says access"...?

Posted on May 26, 2007

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1 Answer

Lens error restart camera- the lens is out and wont go back in, everytime i try restarting my camera it says lens error restart camera


Hi, their isnt much you can do yourself and the chance of getting it repaired is slim as knowbody will touch them as the cost of repair costs more than it would to buy another camera.

how ever you can try the following to try and fix it.
when you switch it on pull or push the lense and then switch it off and push the lense in a bit and hopefully this will free it up and get it working,
if pushing and pulling dont work try twisting it clockwise or anti clockwise when you switch it on and then off.

all you can do is try and fix it yourself as you wont find anyone who can fix it as it costs to much to have these fixed.

when you switch it on pull the lense out slightly whilst switching it on if that dont free it up push the lense in when you switch it on doing this should get it working again.

if by some chance it dont then this would mean the lense motor has failed and if this is the case you may as well sell the camera as spares because you wont find anyone who can fix it for you, even if you did find someone the cost to have the work done would cost more than the camera is worth.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Sep 20, 2010 | Canon PowerShot SD630 Digital ELPH / IXUS...

1 Answer

I have the Sony digital camera DSC-T20, when i turn it on, it flashes "E:61:00 STANBY", it has been this way for a little over four months, and it will not focus at all. Any help?


Hi,
We had the same problem, and we fixed it! First, identify that it''s the AF motor drive by A) Turning it on and putting your ears against the camera, then hearing a humming noise for about 5 seconds. B) The error comes up flashing on the screen: "E:61:00". Okay, so you''ve identified your problem! Next you wanna fix it, right? ;) A) Put the camera about a half inch from a hard surface. B) Let the lense go out and hit the surface and retract a little bit. Let it go out all the way when it tries the next time. If that doesnt fix it, try this: A) Turn it on and let the lense go out fully B) See where the lense comes out of the camera? The little round crack that surrounds it? Wiggle the lense a bit and blow in there a bit. (Be sure not to blow on the lense!) Now turn it off/on again, and it should be fixed! If not, try these steps a few more times. If still nothing, then I suggest phoning Sony, but this DID work for us, so hopefully it''ll work for you :)

Chris (ziraffa)

Jan 02, 2009 | Sony Cyber-shot DSC-T20 Digital Camera

1 Answer

Sony cybershopt dsc w40


turn on
take hold of the end of the lense
gently pull and twist the lense you may hear it click but dont force it then switch off and on again this should solve your problem.

Oct 21, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Sony camera


ok to fix this just switch on
gently pull and twist the end of the lense you may here it click but dont pull or twist to hard till it pops
then switch camera off and on again and you should have solved the problem.

hope this helps

Sep 10, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Camera lense


turn on
gently take hold of end of lense and twist and pull it may click but be gentle dont pull to hard or make it pop
switch off and on and this should solve the problem

Sep 10, 2008 | Sony Cyber-shot DSC-S700 Digital Camera

1 Answer

Sony camera problem


hi there
turn on
gently hold end of lense and twist and pull gently you may hear a click dont force it
turn off and on again and the problem should be solved

Sep 07, 2008 | Sony Cyber-shot DSC-S700 Digital Camera

1 Answer

Access error


turn on take hold of the end of the lense then gently pull and twist you may hear a click but dont force it then turn off and on again and the problem should be solved

Aug 09, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Sony Cybershot


turn on
take hold of the end of the lense
gently twist and pull the lense you may hear it click but dont force it then turn on and off and this may solve your problem

Aug 05, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

I drpped my camera


camera is not a cheap article to handle so easily. having invested much into it dont think twice to cost it for repair.
even tough repair cost is high, its not high compared to camera cost. so while dealing with internal hardware dont risk it with doing it by yourself. take it to service center and fix it.

Dec 20, 2007 | Canon PowerShot A540 Digital Camera

4 Answers

Sony Cyber-Shot (DSC-W50) Access Problem


did you try to reset the camera or call sony?

Aug 31, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

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