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Posted on Jan 06, 2009
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Inability to online printer

We are using this printer on a Windows network (win server 2003 + Win XP clients). The printer has been in use for some years quite successfully but has recently off-lined itself. I have tried switching the device off, rebooting the server and switching the device back on again but nothing I try is bringing the printer back online.

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  • Expert 8,637 Answers
  • Posted on Jan 25, 2009
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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

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