Di200
[Subject]
"Please Add Toner" is displayed even though the toner bottle is full. The ATDC circuits have been checked and the main and sub hopper motors are good.
[Description]
"Please Add Toner" is displayed even though the toner bottle is full. The ATDC circuits have been checked and the main and sub hopper motors are good.
[Solution]
CAUSE: Inside the sub hopper, the magnet (P/N 9326-2900-06) may be catching on the inside of the hopper, preventing proper actuation of the Sub Hopper Toner Empty switch.
SOLUTION: Make sure that the actuator can move freely up and down when no toner is in the sub hopper.
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