My camera isnt working
if the picture turns all white, then you might have a problem with the screen.
-or your're just aiming it at a bright object. (try covering the lens with your hand- dont actually touch it, just block out the light and if the screen goes dark then its still working)
if some sand or grit got inside your camera, then you have a serious problem, as sand is very abrasive,and could damage the internal mechnisims.
you should seek professional help on getting the inside cleaned out.
Taking the battery out did not help. The camera lens is still open and I cannot turn off the camera for the lens to retract.
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