You need the upgrade kit - make Sears come out and order it for you - they know all about it, claim that the monitor should have been recalled. Mine was out of warranty, however I convinced them to fix the TV.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If this is the 42EP24S TV the repair is quite easy - remove the back cover and replace 3 boards and an EEPROM, replace the cover and then program the set via the remote control.
If you can get the repair kit (TV-3940-01) from SEARS, get it.
You can get a kit (6871VSNB03E) from Rich-Tech for $198 plus shipping. It does not have the EEPROM though.
If your TV is the 42EP24S model, get the TV-3940-01 repair kit if you can. If you cannot get that kit, get the 6871VSNB03E kit. Rich-Tech has it for $198. Unfortunately Rich-Tech's kit does not include the EEPROM so how long the repair will last is unknown.
Had the same problem. Purchased Haier 42" model 42EP24S from Sears and it broke in 1 1/2 years. Couldn't find anyone to fix it so I ordered part Service Kit: TV-3940-01 from www.searspartsdirect.com the cost was $150.00. If your warranty is up and you're okay with doing your own work. :-)
Replaced 3 boards (instruction included) and my tv is back in action.
Mine is a Haier 42in Plasma and the same thing just happened 12/31/07 - almost 2yrs old to the day. Picture went black in the middle of a movie. Sound works. There is power, remote will seem to turn on/off but screen remains black. What are standard repair costs that can be expected? I will call the 877 number tomorrow and will update with what I find out.
My experience with a Haier Plasma 42EP24S is that they have weak software chip that goes bad and can cause a number of symptoms from picture with no sound, will not recognize video inputs, or my current problem tv turns on and off irratically. This is the second time i have replace this chip, which is the socketed chip on the vga/component/dvi input circuit card. Last time i had this problem i ended up fixing it myself because sears took over 3 weeks and still could not figure out the problem. I am working on obtaining this chip, probally get about a dozen so if anyone thinks this may fix there problem as well i my have some for sale. [email protected] of Malobicky Digital Systems.
×