Printer errror! Hi, my printer has a printer error!, also it keeps showing " PLS OPEN COVER OFFLINE" I did open it checked it for paper stuck, there isn't any, also I did vaccum it, and the problem persist, I can't even make a copy!!! What else can I do? Thank you.

ohbrother Nov 13, 2007

I have a Brother MFC-3420C for a few years. All of a sudden it gave me a message Pls Open Cover. When I open the cover it gives a message of Cover Open. I tried searching for a paper jam but could not find any. When I put the printer in maintenance mode and type in 84 I receive a message of Machine Error 50.

I could not find the any paper jam. I could not find a way to check on the bottom where the paper feeds through to see if there is any jam. But as far as I could see there is none.

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Take out drum. After that, pull out ink cartridge. Return ink cartridge into drum and reinsert.
That cleared the code on mine.
If not, call Brother Tech Support at 1-800-284-4329

Posted on Apr 26, 2010

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From looking at the online manual, http://pdf.textfiles.com/manuals/FAXMACHINES/Brother%20Printers%20Intellifax-5750%2033.6%20Plain%20Paper%20Fax.pdfthis seems to indicate that there may be something stuck in the printer paper path somewhere. It mentions a paper clip... A small piece of paper, any foreign object could be caught . Another possibility is that a sensor is either defective, or, if a mechanical (like a switch) the lever which activates the switch might be either jammed, bent, broken, making the system sense an error, when actually there isn't one. You should take a very careful look inside the printer, using a good light to help look in the paper path for some abnormality. Maybe you will get lucky and find!

Posted on May 25, 2007

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