Hello - I have 2 issues with the configuration settings: 1) On 1 of my 8 Z4Ms, when I send a print job with 4"x2" labels (with a print width of 104 0/8MM set on printer config) the job prints at 50 6/8MM. The settings in the job are correct. When I send the same job to another Z4M it prints with the correct width (104MM). Resetting the print width in configuration with 'permanent' does not correct the printing. When the job comes to that printer, it prints at 50MM. 2) On all 8 of my Z4Ms the setting to calibrate on power on or head open does not save permanently. I have had these printers for 6 years and this has always been a problem. The settings may hold for a week, a month, or maybe more, but all 8 of the printers lose these 2 settings regularly. Thanks for all help offered - My priority is item #1, as I use this printer frequently. Item #2, while a pain, has been around for a long time - I could live with it if there is no solution. Thanks!
Q1# do you have printer driver? what kind of driver ur using? is your driver from www.zebra.com?
Q2#what software u are using to print?
Q3#ask the programmer of the software if there is a command that control the settings of the printer
Q4# is the software DOS or windows program
Posted on Mar 20, 2009
Q#1, is the DPI the same as the other printers? there is also an option in the menu to rescale DPI that could cause the issueprint out a setup label from the printer and compare it to one of the other printers.
Posted on Nov 09, 2007
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