Question about JVC Cybercam GR-D72 Mini DV Digital Camcorder
I turn the camera on and I can't get a picture. I only getvertical colored lines with an occasional bright spot. I can't take pictures or record. It only records the lines that show up in the lcd and the viewfinder. I can't figure out what the problem is or how to fix it. Please Help....
Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.
Posted on Dec 28, 2007
You have a common failure. The ccd (device for making the image in the lens assembly) has failed. The good news is, if you get it shiiped to JVC by October, it will be repaired at no cost because it was a defective part batch problem they are covering. Go to jvcservice.com for repair info. Good luck, magic seadog
Posted on Aug 12, 2007
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The monitor and view finder show no picture but only vertical colored lines.
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