Vertical lines and no picture, also remove lens cap with no
I turn the camera on and I can't get a picture. I only getvertical colored lines with an occasional bright spot. I can't take pictures or record. It only records the lines that show up in the lcd and the viewfinder. I can't figure out what the problem is or how to fix it. Please Help....
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Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.
You have a common failure. The ccd (device for making the image in the lens assembly) has failed. The good news is, if you get it shiiped to JVC by October, it will be repaired at no cost because it was a defective part batch problem they are covering. Go to jvcservice.com for repair info.
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The lens cap may be loose. Slightly loosen the cap, maybe even remove it SLOWLY.. over a table with a towel on top. Clean the lenses with a camera cleaning kit and reinstall the cap. Use the booklet that came with the camera. I have 3 cameras, as far back as the 1st Digital JVC 1.5 mp from '96 and I have ALL manuals and warranty papers for it. Hope you do, too. Be careful, take your time and do not Over tighten the lens cap. The circular Hold-Down cover over the outer lens.
Lines across photo's or over exposure Is due to the shutter not closing correctly. Common cause for this is moisture fouling the shutter leafs. It only has to be a very tiny amount to cause an obstruction. If you turn on your camera and turn the flash off face the lens towards you and look at the lens in the middle you should be able to see the shutter fire across the lens when you take a picture. I know its small but you should be able to spot if there is a gap ( may not be very big) where the shutter leafs meet. What you need to do is remove the lens unit from the camera, dis engage the zoom motor ( the motor nearest the front lens) then remove the main lens to access the zoom lens and remove that aswell. Behind it is the shutter. Undo the screws for the retaining plate, remove the plate, and then remove the shutter leafs for cleanning with lens cleaner or anything that will clean without leaving a residue. And remember not to touch the leafs after cleaning, use tweezers.
Electronic shutter in lens mechanism got bad and you need to replace complete lens assembly of DSC-S500 camera.
Of course new lens assembly would cost more then camera worth so best option is to buy new camera.
If you're getting the 18-4489-957-000 error code, then give it a good tap on the corner where the lens cap is. A little tapping and the lens cover should pop closed. When you turn the camera on again it will probably work just fine.
I was just about to junk my camera when I googled the error code and found this very tip in another thread. It worked like a charm.
This error occurs if camera is turned on before lens cap is removed. If you are removing the lens cap before turning the camera on and still getting this message, camera should be serviced by a qualified technician.
If you have the images in your computer them click on the 'Add image to your post' instruction and follow the prompts.
But from what you tell me this appears to be a CCD problem and the camera should be returned to the vendor if under warranty or contact the Customer support at Nikon other wise. for the camera to be replaced