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Check the clutch, brake assembly and transmission, one way to check for slipping is to get under the machine after a spin cycle ( this is if u get a lil spin but not much leaving clothes still wet) mix in a spray bottle a lil water and some dish detergent, then spray it on the clutch assembly ( the metal round pc. Connected to the tranny) if it sizzles and steams up then u know its bad and slipping. Another way to check clutch if u get no spin at all? Is to take it out and use ur hand to try and turn the inner spring assembly pushing it around the inside? If its very easy, it BAD should be hard to push by hand.
Next check the motor coupler which engages the tub and tranny to the motor. ( if its bad u usually get no wash or spin or very little of either)
Next check for a loose, worn or broken belt if belt driven.
On some front load models u may need to check the STATOR assembly.
The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.
We are sorry to hear of the problem with your Whirlpool washer. We would recommend having a local certified technician in your area properly diagnose and repair the issue you are experiencing. Please email us at [email protected] with your name, phone number, address and the model and serial number for your washer.
Sounds like the the motor belt is worn or off. Try a new belt, or check the drain pump filter for clogs.
If you've got a handy friend, it's easy to check these... remove the back of the washer (about 12 srews) and check for black dust inside, or a belt hanging or lying on the bottom.
To check the drain pump filer screen, look for the drain hose, follow it into the back of your washer and down to a plastic bow looking unit. There should be a round cover with a kind of handle on it. remove the cover, (water may run out... have a few towels handy) clean off lint etc. and put back together. Try again...