Question about Creative Labs Zen Micro MP3 Player

Zen Malfunction My zen is all outta whack. first i was able to download songs no problem but it took forever and i was never able finish now if i plug it into any of the computers i have, all different models and stuff, it doesnt read it. also under the managment properties of the "MTA" or whatever device, it says, code 10 error or something i can still listen to the songs i have on it and radio and all that. just it wont let me addd any more. i've tried different chords different cp's uninstalling and reinstalling troubleshooting internet and it still wont recogniz it whats going on? help is much appreciated

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Cary Farah

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4,402 Answers

Can you try another computer or laptop, have you tried removing the software and reinstalling?

I know i have to use my laptop because my desktop does the same thing.

you can also try the recovery tool at creative
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1

Posted on Dec 03, 2007

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My mp3 player stays on all the time and i cant turn it off

Check that the Creative Zen Touch has the most current version of the firmware driver. Firmware updates typically fix most common errors and problems encountered when using the Zen Touch. Turn on the MP3 player and select "System" in the home menu. Click "Information" then press "Settings." Select "About." Look for the internal firmware's version number listed under "Version." The most recent firmware is 2.01.00 and was released in 2006. If your software is outdated, download an update from the Creative support site: http://support.creative.com/downloads/download.aspx?nDownloadId=100120
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Support for Zen mozaic on this site:
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you should try to reload the songs
if that dosent work you hsould try to restart it.
if you unhoook the zen when you are loading the songs on that could be the problem too.
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