Question about HP DesignJet 3800cp InkJet Printer
I just bought this Printer and am in the process of setting it up. I install the drivers that come with it. In the Select Printer option i choose HP Design jet 3000cp (because 3800cp is not listed). The link below is a screen capture of the steps i am doing to install. http://www.gcsclothing.com/Install-Cap.rtf Well after i install the driver i go to print (i have the printer connected to my laptop using a parallel cable.) When i go to test print/photoshop print/MS Office Print it all does the same thing. It looks like it is going to print, a print window pops up and has a picture of my printer printing and then the little print icon appears on the task bar. Also at this time the printer status changes to receiving. Then all of a sudden the window and the icon disappear and the printer status goes back to ready and does nothing. I have tried it on two different computers but i keep getting the same result. What am i missing.
What are the operating systems of the computers? Have you checked that the printer is supported by these operating systems? There appear to be issues with Vista computers for driver for many peripherals Suggest you contact HP rethis one By the way your Screen shot that mode is it? I dont seem to be able to open it with the regular programs.
Posted on May 23, 2007
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