Canon Pixma Printer

Here is some tips to avoid paper jam..

• If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams, reduce the amount of paper you place in the tray each time it is filled.

• Make sure you or the tray feeding the paper into the printer is aligned properly and the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.

• Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what paper you should use with your printer your printer documentation will list the paper compatible with your printer.

• Do not mix the paper you're feeding into the printer at one time. If you need to change the paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.

• If your printer uses a slot or tray for the paper make sure to not push the paper too far into the slot or tray.

• Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.

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Hi steven640,

That symbol you are getting is for a paper jam. The figure 8 represents the rollers and the zig zag is the crumpled paper. Since you have already checked the machine for any possible paper jam the next thing you can do is to reset the printer. Here's how:

1. Turn the printer OFF, when it is on, by suddenly and sharply unplugging it from the power source.
2. Also unplug it from the computer!
3. Leave it that way for 10 minutes.
4. Plug it back in.
5. Turn it on if it didn't turn itself on. Wait for it to initialize.
6. Try printing again.

Hope this helps.

Thank you for using FixYa.

85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

There must be a jam on the left side then. Open and look inside for the paper issue

make sure the photo paper is in glossy side face down,
set the paper type to photo.

If it keeps jamming it's because the paper feed is probably dirty and not taking the paper properly

Clear the jammed paper as follows.
Observe Cautions signs in printer.
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams.
1. Press the cover release button and then open the front cover.
2. Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
3. Pull the paper tray completely out of the printer.
4. Close the front cover.
5. Pull the jammed paper up and out of the printer.
6. Open the front cover again.
7. Open the back cover.
8. Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
9. Using both hands, gently pull the jammed paper out of the fuser unit.
10. Close the back cover.
11. Pull the duplex tray completely out of the printer.
12. Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer.
13. Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
14. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically.
15. Put the drum unit and toner cartridge assembly back in the printer.
16. Put the paper tray firmly back in the printer.
17. Close the front cover.
18. Make sure that the Paper LED is now off and the printer is ready.
After clearing paper jam if noise persist printer may need a Repair Tech and parts replacement for broken or wore parts.

hi friend,
Step 1Turn on your printer. Make sure it is plugged into an electrical outlet and installed properly.

Step 2Wait for your printer to stop. Do not load paper while it is printing or running any kind of maintenance operation.

Step 3Prepare your paper. Make sure your paper is right side up (glossy, whiter or label side should be facing up). Make sure all the pages are lined up together, like a deck of cards.

Step 4Locate your paper tray. Some printers have a manual tray and an automatic feed tray. Refer to your printer’s documentation to find the automatic feed paper tray.

Step 5Place your paper in the tray. For 8.5 by 11 inch (standard) paper make sure the 8.5 inch side will be fed into the printer.

Step 6Set the paper guide. This is the movable piece on the side of your paper tray. One side should move and the other should not. Move your paper so it touches the side that does not move, and slide the paper guide so it touches the other side. Some paper guides have markings so you can set it to the exact measurements if you know the size of your paper.

Step 7Set the paper thickness lever. Refer to your manual to determine which setting this lever should be at. Generally, standard paper does not need a different setting and special media like glossy photo paper or envelopes should use a thicker setting. You can usually access this lever the same way you access your ink cartridges.

Step 8Let your printer know what it is printing. If you are using a special media, then set the options before you print. Click “Properties” on the print dialog before you print something. From there, change your media type to whatever kind of paper you loaded.

jQuery('.article ol .image').each(function(i,e){ var $this = jQuery(this); $this.find('img').error(function(){ jQuery(this).remove(); $this.remove(); }); }); Tips & Warnings

• Fan your paper back and forth before lining it up to load into your printer. This prevents static build up which is the leading cause of paper jams.
• If your printer doesn’t feed the paper correctly at first, try making slight adjustments as it tries to feed to find the right spot.
• Refer to your manual for in-depth paper loading instructions.
• Many printers have a resume/cancel button. This is to be used when you need to load paper mid-print job.
• Do not overload your printer.
• Avoid non-standard media types such as loose leaf paper with holes or folded or wrinkled paper or anything with affixed stamps or stickers. These can jam your printer.

hope this helps u
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Error 5100 is Carriage error.Possible problems in:
- Carriage unit
- Timing **** strip film
- Logic board assembly
- Carriage motor
First, make sure there is no paper jam anywhere in the machine.. look inside, rear, where the paper tray (output) is, etc to see if you find any shreds or torn paper that may have gotten stuck and you didn't see.Look carefully in the zone of Purge unit, using flashlight in the right side on printer.If this not help your printer need service.

Apparently, you pulled out the paper with the printer on; that's wrong if so. Then it is likely you pulled it out jammed paper from the wrong side, (always pull out jammed paper in the reverse/backward direction of the paper movement). This is enough to unsettle your printer. What you should do now is shut down your computer, turn off printer. Then open all the "covers"of the printer, (top and at the back, if applicable) and close all again firmly. Turn on PC and try to print again.

The print carriage may get stuck on either side or in the middle of the printer. The Carriage Jam: Open Door, clear carriage jam, and then press OK to continue error message may display on the front panel of the all-in-one.

Solution
The print carriage is the device which contains the print head and moves left to right during printing.
Figure 1: Carriage Assembly

To resolve this issue, follow the steps below in the order presented.

Step one: Print a Self Test

Follow the steps below:
1. Press the Setup button.
2. Select Print Report and press OK .
3. The self-test page should print. If it prints a test page, there is no need to follow the remaining steps, as the error message may be false. Make sure the printer now prints from the computer (if installed on one). If it does not print, proceed to the step two.

Step two: Clear the paper path

Follow the steps below to clear the printer of any jammed paper and reset the printer.
1. Leave the printer on and then disconnect the power cable and the USB or Ethernet cable from the back of the printer. Do not reconnect them until instructed to later.

NOTE: Make sure the printer is on before disconnecting the power cord. Failure to disconnect the power cord from the rear of the unit can cause damage when removing jammed paper.

2. Open the top access door.

Figure 2: Opening the top access door

3. Make note of where the carriage is stuck and look for jammed paper. A paper jam can cause the error message and the carriage stall. Some paper may be jammed in different locations than those shown in the photos below.

Figure 3: Paper jammed on the left side

Figure 4: Top view of paper jammed on the left side

Figure 5: Paper jammed on the right side

Figure 6: Top view of paper jammed on the right side

NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the unit.

If the carriage is stuck on the right side:
a. Check for any paper or object that may be restricting the carriage.
b. Move carriage all the way to the left side.
c. Check the paper path all the way to the right side and remove any paper still in the printer.

If the carriage is stuck on the left side:
d. Check for any paper or object that may be restricting the carriage.
e. Move carriage all the way to the right side.
f. Check the paper path all the way to the left side and remove any paper still in the printer.

If the carriage is stuck in the middle:
g. Check for any paper or object that may be restricting the carriage.
h. Move carriage all the way to the left side.
i. Check the paper path all the way to the right side and remove any paper still in the printer.
j. Move carriage all the way to the right side.
k. Check the paper path all the way to the left side and remove any paper still in the printer.
4. Remove the rear access door or duplexer (if installed) from the back of the printer.
5. Check for and remove any paper still in the printer.
6. Replace the rear access door, and close the top access door.
7. Reconnect only the power cable. If the printer does not automatically turn on, press the Power button.

NOTE: The printer may go through a warm-up period of up to two minutes. Lights may flash and the carriage may move. Wait until this warm-up period is complete before going to the next step.

8. If the Power light is on steady, print a self-test page as done in Step one.

If the Power light is not on steady and the carriage is still in a stalled position, proceed to the next step.

Step three: Plug the printer directly into a wall outlet

Verify that the printer is properly connected to a suitable power source by following the instructions below.
1. Verify that the computer and the printer have a three-prong power plug.
2. Remove the printer cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
3. Try the print job again to see if this step resolved the issue.

NOTE: If the printer prints when plugged directly into a wall outlet while disconnected from any power strips or surge suppressors, the power strip or surge suppressor may not be allowing sufficient voltage to reach the product.

4. If this did not resolve the issue, proceed to the next step.

Step four: Service the product

If you have completed all of the steps listed above and are still experiencing a problem, service your product.hope this helps