Can i retrieve scanned documents?

hi. the mailbox is for internal use. you cant rettiene document from there . try to install and use canon color network scan gear .

Hi,
Follow these steps to scan using HP software:Step one: Load the item to be scanned

1. Make sure that the product is connected to the computer.
2. Turn on the product.
3. Load the item in the document feeder tray or on the scanner glass

Tip

Load the following items in the document feeder tray :

• Single items
• Items that are not easily damaged
• Multipage, single sided items that you want to scan into one file

Load the following items on the scanner glass :

• Single items
• Items that are easily damaged, such as old documents and photos
• Multipage, double sided items that you want to scan into one file

• Option one: Document feeder tray
  1. Place the item into the document feeder tray. The printed side faces up and the top edge goes into the tray first.
  2. Adjust the width guides to fit the item.
• Option two: Scanner glass
  1. Open the scanner lid.
  2. Place the item with the print side down on the scanner glass. For the correct position, see the engraved guide near the corner of the glass.
  3. Close the scanner lid.

Step two: Scan the item Use one of the following methods to open the HP scan window:

• Double-click the HP scan icon ( ) on the Windows desktop. NOTE:If you have more than one HP product installed, double-click the HP scan icon ( ) for the product you are scanning with.
• Click Start ( ), click All Programs , click the HP folder, click the name of your HP product, and then click HP Scan .

Click the scan option for the item you are scanning. NOTE:Depending on your HP product, you might not have all the following scan options available.

Save as PDF Use this setting to scan text documents that are not editable. Use the Save as Editable Text (OCR) option to scan text that you can edit.

Save as JPEG Use this setting to scan pictures and images.
Hope this information will be helpful.
Let me know.
Regard

Since you didn't mention any specific, I am unable to give you the specific instructions. Well, I hope you've already installed the Hp Softwares/drivers to run your printer and it's feature. If so, please follow this LINK and follow the instructions. Click the name of the operating system/s to follow the instructions for the selected operating system, eg. click Windows XP if you have installed it on Windows xp computer and so on. Here's another LINK for instructions on how to scan without using Hp software.
Let me know if you need further help.
Good Luck.
Thanks for using FixYa.

Down load the software for your windows 32 or 64 bit here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=1138373&

You need the full package to use the scanner.

To scan a picture or document, follow these steps: Step one: Load the item to scan You can scan from the scanner glass or from the ADF (Automatic Document Feeder) tray, if your product has one.

1. Make sure that the product is connected to the computer.
2. Turn the product on.
3. Load the picture or document:
   • Scanner glass : Place the item with the print side down on the scanner glass, and then position it according to the engraved guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.
   • ADF : Place the item into the document feeder tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the item. CAUTION: Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos.

Step two: Scan the item

1. Open HP Solution Center with one of the following methods:
   • Click Start , click All Programs , click the HP folder, and then click HP Solution Center
   • Double-click the HP Solution Center icon ( ) on your desktop.
2. If you have more than one HP device installed, click the tab or icon for the product that you are using to scan.
3. Use one of the following methods to start the scan:
   • For photos or artwork : Click the on-screen Scan Picture "button" in HP Solution Center.
   • For a text document with or without graphics : Click the on-screen Scan Document "button" in HP Solution Center.
   A screen displays to prompt for scan settings. If a settings screen does not display before the scan starts, a preference was set to bypass the prompt. To adjust settings, follow these steps to turn the prompt back on:
   1. Cancel the scan, return to the home screen of HP Solution Center, and then click the Settings option.
   2. For the HP Solution Center "button" that you are using ("Scan Picture" or "Scan Document"), set the option to prompt for settings each time you scan, and then click OK .
   3. Start the scan again.
4. Read through the various options for the scan settings. Make selections for at least the following items:
   • Scan to: Select your scan destination from the drop-down list.
   • File Type: Select the file type from the drop-down list.
   • ...Save Options...: (available only for certain "Scan to" destinations): For example, if you are saving to a file, click this option to select your Save Location .
   • Show preview...: Select this check box if you want to see a preview before the actual scan.
   Important : HP Solution Center software versions vary, depending on the age of your product, and whether you installed updated software after the initial setup. For specific instructions on all the settings the software offers, click the Help button on the home screen or settings screens in HP Solution Center.
5. Click Scan . The preview screen might display, if you selected an option to show a preview. Use the options on the preview screen to make any desired adjustments before you complete the scan.

After the scan completes, it goes to the destination that you specified in the settings. Using the scan button on your printer HP recommends that you first get comfortable with using the "Scan Picture" and "Scan Document" on-screen "buttons" in HP Solution Center as explained in the previous steps. By doing this, you determine the scan settings that you use most often, and then you can more easily set up the scan button on your printer. Important: Before you use the scan button on your printer, use HP Solution Center to create the settings for that button . For example, you need to decide whether you want a settings prompt screen and a scan preview for each scan. Also, you must create the list of "shortcuts" that you want to display on the front panel of the printer. To get started, click Settings , click Scan Settings , click Button Settings , and then click the tab for Front Panel Scan Buttons . Read through the options, and then create the settings that you want.

ADF : Place the item into the document feeder tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the item. Open HP Solution Center with one of the following methods:

1. Click Start , click All Programs , click the HP folder, and then click HP Solution Center

Double-click the HP Solution Center icon on your desktop. A "Scanning from..." screen displays to prompt for scan settings. If this settings screen does not display before the scan starts, a preference was set to bypass the prompt. To adjust settings, follow these steps to turn the prompt back on:

1. Cancel the scan, return to the home screen of HP Solution Center, and then click the Settings option.
2. Click Scan Settings , and then click the appropriate option from the popup menu: Scan Picture Settings or Scan Document Settings .
3. Select the check box, Prompt for settings at the time of scan , and then click OK .
4. Click Home , and then start the scan again.On the "Scanning from..." screen, click the appropriate option under "Scan Shortcuts" on the left. Each shortcut has a default group of settings that display when you click it.

Click Change Settings , and then read through the drop-down menu choices for all of the settings for the shortcut, adjusting any settings as necessary. Also click the Advanced Picture Settings button and the Save to file Save Options button to view your choices and make any changes. Important : HP Solution Center versions and options vary, depending on your printer. For specific instructions on all the settings the software offers, click the Help button on the home screen or settings screens in HP Solution Center.

Click Scan . The preview screen might display, if you selected the option to show a preview. Use the options on the preview screen to make any desired adjustments before you finish the scan.

After the scan completes, it goes to the destination that you specified in the settings.

Scan Button: HP recommends that you first get comfortable with using the "Scan Picture" and "Scan Document" on-screen "buttons" in HP Solution Center as explained in the previous steps. By doing this, you determine the scan settings that you use most often, and then you can more easily set up the scan button on your printer. Important: Before you use the scan button on your printer, use HP Solution Center to create the settings for that button . For example, you need to decide whether you want a settings prompt screen and a scan preview for each scan. Also, you must create the list of "shortcuts" that you want to display on the front panel of the printer. To get started, click Settings , click Scan Settings , click Button Settings , and then click the tab for Front Panel Scan Buttons . Read through the options, and then create the settings that you want. NOTE: The steps to set up the scan button on your printer can vary depending on your printer model, and the version of software that is installed. For specific instructions, click the Help button on the home screen or settings screens in HP Solution Center.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Check in your recicle bin. Otherwise, you have to scan it again

Please open the "paint" from "start/all programs/accessories/paint".
click on file and and select the option scanner and camer wizard and put the document on the scanner tray which you want to scan and click on the scan option to scan the document.

Please perform the steps given below to scan multiple pages to a single PDF file.

NOTE: Before performing the steps please make sure that Adobe Reader is installed on your computer. If not installed then goto www.adobe.com and install Adobe Reader.

1. Open HP Solution Center.
2. Click on Settings.
3. Click on Scan Settings.
4. Click on Scan Preferences and Select the option 'Prompt for additional scans when preview is turned off'.
5. Click on OK to apply changes.
   
6. Now Click on Home and click on scan Document
7. Select Document to File under scan shortcuts.
8. Uncheck the option Preview Scan at right bottom of the scan window.
9. Now Click on scan to scan document.
10. When prompted for additional scan place the another document on scanner glass or ADF and Click on Scan.
11. After scanning is complete Click on Finish to save the scanned document
12. To Locate the scanned document (PDF) goto My Documents folder and Open My scans folder.

Do you have Microsoft Office?? If you do try this:

First, gather the paper you want to scan. If your scanner has anADF, you can load a stack of pages at a time. The first time you scan,Document Imaging detects the ADF for you.For more information about the ADF and whether your scanner has one,see the documentation that came with your scanner.
You will also want to sort your paper; if you have color pages thatyou want scanned in color, sort these in a separate stack from theblack and white pages. Load your first page, or first stack of pages(with an ADF) in your scanner.
Then, start Microsoft Office Document Scanning (the scanning component of the Microsoft Office Document Imaging program.)

• On the Windows Start menu, point to All Programs (Programs in Windows 2000), point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Document Scanning.

Tip If Microsoft Office Document Imaging is already running, you can start the scanning component by clicking Scan New Document on the File menu.
Set up your scanning optionsIn the Scan New Document dialog box, do one or more of the following:

• To view your scanned file(s) in Document Imaging after they have been scanned (recommended), select the View file after scanning check box.
• If your scanner is equipped with an ADF, click Scanner, and then select the Use automatic document feeder check box.
• If your scanner is equipped with an ADF and you have double-sided originals, select the Original is double sidedcheck box to scan both the front and back of multiple pages. Place thepages in the feeder so that the page fronts are scanned first.The Microsoft Office Document Scanningdialog box will appear after each scan, allowing you to turn the pagesover and scan the page backs. Document Imaging automatically collatesthe pages in the correct order after scanning is complete.
  
• If you have a true duplex ADF (one that automatically scans both sides of the page), do not select the Original is double sided check box. Instead, in the Scan New Document dialog box, click Scanner, and then select the Show scanner driver dialog before scanning check box. When your scanner driver dialog box appears during scanning, select the proper duplex settings.
• If you want to scan pages manually, select the Prompt for additional pages check box. Office Document Imaging will pause after each page is scanned, allowing you to place the next page in your scanner.
• By default, optical character recognition (OCR) is performed onyour document during the scanning process. Although performing OCR addstime to the scanning process, it also has the following benefits:
  • When you open the scanned document in Microsoft Office DocumentImaging, you can search for recognized text in the document, copyrecognized text in the document to another document or program, andsend recognized text in the document to Microsoft Word, withoutperforming OCR manually.
  • You can have your scanned files saved with an automatic filename based on the first words on the page (this is the default.)
  To turn off OCR during the scanning process (you can perform OCRmanually in the document in Document Imaging after scanning), do thefollowing:
  
  1. In the Scan New Document dialog box, select the preset you want to use, such as Black and white.
  2. Click Preset options, and then click either Create new preset (and then type a name for the preset), or click Edit selected preset.
  3. On the Processing tab in the Preset Options dialog box, clear the Use OCR to recognize the text of the scanned image check box.

Select location, name, or file type for the scanned filesPart of the scanning process is to save a scanned page to a file. Bydefault, when you scan multiple pages, the pages are saved in one file.If you want to save each scanned page as a separate file, select thenaming convention for the scanned files, or change the location or fileformat of the scanned files, do any of the following:

1. In the Scan New Document dialog box, select the preset you want to use, such as Black and white.
2. Click Preset options, and then click either Create new preset (and then type a name for the preset), or click Edit selected preset.
3. Do one or more of the following:
   • To save each scanned page as a separate file, select the Save each page as a separate document check box on the Page tab.
   • To change the location for the saved files, click the Change button on the Output tab, and select a location.
   • To select the way the individual files will be automatically named, click one of the File Name options on the Output tab. (If you have turned off OCR during scanning, you will be unable to use the Auto name based on first words on page option.)
   • To select the file format the scanned pages will be saved in, click the Advanced button on the General tab, and select the options you want.
4. Click OK.

Scan your pages

1. In the Scan New Document dialog box, make sure the preset you want to use is selected, and then click Scan. If you selected the Original is double sided check box or the Prompt for additional pages check box, the Microsoft Office Document Scanningdialog box appears periodically to let you know that the scanner hasfinished. You then have the option to continue scanning (place anotherpage in a scanner that doesn't have an ADF) or turn your page or pagesover to scan the other side. Arrange your page or pages as desired, andselect the option you want to continue scanning.
   
2. When all pages, all sides have been scanned, click Done in the Microsoft Office Document Scanning dialog box.
3. To scan additional pages, review the Get started section above, and then repeat the instructions in this section (Scan your pages.)

Organize pages in the saved file(s)Now that you've finished scanning, it's time to take a look at theresults. If your scanned pages are not open in Document Imaging, do thefollowing:

1. On the Start menu, point to All Programs (Programs in Windows 2000), point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Document Imaging to start Document Imaging.
2. In Document Imaging, click Open on the File menu.
3. Locate the file you want to open (by default, the scanned page(s)is saved to the My Documents folder with an auto filename based on thefirst words on the page, such as Page1of.tif) and then click Open.
4. Repeat steps 2-3 until all of the files you need are open.

You now have an online version of your stack of paper. Here are a few tips to get you started organizing pages.

• Rearrange pages within a document In the thumbnail pane (thumbnail pane: Presents the current scanned document as one or more small images.), select one or more pages to move. Click any selected thumbnail and drag the selection to the new location in the thumbnail pane.
• Copy a page to a new document In the thumbnail pane, select the page you want to copy. On the Page menu, click Copy Page. Switch to the Document Imaging document into which you want to insert the copied page. In the thumbnail pane, select the page that precedes the location where you want to paste the copied page. On the Page menu, click Paste Page.
• Delete a page In the page pane or the thumbnail pane, click the page you want to delete. On the Page menu, click Delete Page.

For more information about scanning or organizing pages, see Microsoft Office Document Imaging Help.
The papers that were once cluttering your desk have now beentransformed into electronic documents. Within these documents, you canarrange pages, move pages to different documents, delete pages, printpages, add annotations, copy text to other Office programs, or send apage to someone in email. And still have room on your desk for yourcoffee.

Use the "Separate Scan" button on the panel. By pushing this you are telling the scanner that you have separate scans to scan as one document. Once all files are scanned, push the separate scan button again to indicate you are finished scanning.