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Question about Kirby G6 Bagged Upright Vacuum

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Hopping - jumping - skipping - bouncing

When the machine is in drive and moving forward it will bounce up and down rapidly. When you pull it back towards you, its fine.

Posted by tom dunne on

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3 Answers

James A. Carrington

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I mostly notice this issue on certain berber carpets, and I usually just slow down or speed up how I'm pushing it. Also, I have an Electrolux tank, and I have noticed that on plush carpet, if it was last vacuumed with the Electrolux, it seems to skip then as well, but once I slow down or speed up, if I use it again on my plush carpet, it doesn't do that. So, maybe it's reacting to the carpet having been brushed a certain way and it has to reset itself? I don't know, but I also see this happen when the carpet is dirty and needs to be cleaned. I've also adjusted the slide plate on the transmission of my previous Kirbys, and this has helped as well. Haven't done this yet with my newest one, the Avalir 2.

Posted on Oct 07, 2020

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Anonymous

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You are probably experiencing this problem only on carpet or rug areas.  You need to adjust the height adjuster to raise the vacuum up off the floor.  This will releive the pressure on the forward drive unit and allow the smooth forward action you expect.

Posted on Oct 25, 2007

  • Anonymous Oct 25, 2007

    Let me know.

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Anonymous

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It could be that you have the brush settings wrong for your carpet type. Check if the brushes are on number 3, if so, try dropping them down a notch or two and see if that does it. I think that the brushes when spinning spin towards you, so when pulling the vacuum back, the brushes are helping to drive, when pushing forward, you are pushing against the brushes. If the brushes are sticking out too far, it could cause bouncing/jumping. HTH :)

Posted on Jun 15, 2007

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When the shampooer is moved forward to initially to spray the shampoo the plastic guard on the front drags the floor and keeps it from moving forward and shampooing. .

The one's I've used the sprayer is on the back of the suction (suction hood which is kind of clear plastic), you watch that clear part to see if it is picking up dirty water. Recall it's easier to pull it and if caught just push down on handles and that raises front of machine to clear carpet snag. I would walk backward as it sprayed and then picked up the water with dirt. If different machine you could spray moving backward, go back to same starting point go again and don't spray but just hold it near carpet so it picks up the water.
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is the canister sealing properly? The air enters the canister under high pressure and it should slow down greatly in there so the heavier (dust) particles will fall to the bottom of the canister and the air should then pass through the filter under a reduced pressure. If the air is easily escaping the canister area without slowing down the dust cannot settle. It should look like a cyclone in the canister, if it's not swirling in one direction but rather bouncing around, look at the inlet to the canister for build up or an obstruction also. If the canister is not sealing the the air will remain moving rapidly and carry the dust along with it. I would also check your filter for a tare along the seam.
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Head bouncing

Hi Michelle,

I'm sorry to hear you're having difficulties with your DC17. It might help to check the cleaner head is free of blockages, and that the internal hose is not damaged. You can do this by following the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=954&product=DC17-ANIMAL

You might also find the video below useful when checking the cleaner head.

If this doesn't resolve the issue, please give us a call free on 1-866-693-9766, or email us at [email protected] so we can provide further assistance.

Kind regards,

Jack
Dyson Online Customer Support


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Henry brushes seem to catch in the carpet when pulling-will the brushes soften and make it easier to use as it makes the head bounce of the floor a bit when pulling making it harder work to vacuum?

There is a "see-saw" type switch on top of the cleaning head (the part that you push across the floor). This raises and lowers the brushes according to the type of floor you are vacuuming. Move this switch to the other postion and you will find that it runs over the carpet more smoothly.
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I have a senteria about 4 yrs old. it bounbes

Check the wheels and axles for damage or bent shafts. Remove the bottom cover and inspect the brush roller for damage--breakage of the roller, bad or broken end bearings, missing brush sections, or something stuck to the roller like a wad of gum or something. Hope this helps!
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Try going a diferent direction. Burber carpet is extreamly hard to clean because the nap it causes vacuums to bounce and shampooers to catch. just try using a differnt angle to shampoo the carpet from.
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There is a cable that connects to the handle and goes down to the powerdrive transmission. It is visible at the actuator arm on the drive if you look at the bottom of the handle where it pivots on the main housing. It will be on the right hand side, front corner of the handle bottom. You should be able to see the cable connected to the arm of the drive and will move back and forth with the top handle. Sometimes, they break at this connection. The cable may be frayed and broken, or the acuator arm may be broken where the cable connects.
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