Question about Kirby G6 Bagged Upright Vacuum

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Hopping - jumping - skipping - bouncing

When the machine is in drive and moving forward it will bounce up and down rapidly. When you pull it back towards you, its fine.

Posted by tom dunne on

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3 Answers

James A. Carrington

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I mostly notice this issue on certain berber carpets, and I usually just slow down or speed up how I'm pushing it. Also, I have an Electrolux tank, and I have noticed that on plush carpet, if it was last vacuumed with the Electrolux, it seems to skip then as well, but once I slow down or speed up, if I use it again on my plush carpet, it doesn't do that. So, maybe it's reacting to the carpet having been brushed a certain way and it has to reset itself? I don't know, but I also see this happen when the carpet is dirty and needs to be cleaned. I've also adjusted the slide plate on the transmission of my previous Kirbys, and this has helped as well. Haven't done this yet with my newest one, the Avalir 2.

Posted on Oct 07, 2020

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Anonymous

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You are probably experiencing this problem only on carpet or rug areas.  You need to adjust the height adjuster to raise the vacuum up off the floor.  This will releive the pressure on the forward drive unit and allow the smooth forward action you expect.

Posted on Oct 25, 2007

  • Anonymous Oct 25, 2007

    Let me know.

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Anonymous

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It could be that you have the brush settings wrong for your carpet type. Check if the brushes are on number 3, if so, try dropping them down a notch or two and see if that does it. I think that the brushes when spinning spin towards you, so when pulling the vacuum back, the brushes are helping to drive, when pushing forward, you are pushing against the brushes. If the brushes are sticking out too far, it could cause bouncing/jumping. HTH :)

Posted on Jun 15, 2007

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When the shampooer is moved forward to initially to spray the shampoo the plastic guard on the front drags the floor and keeps it from moving forward and shampooing. .


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I've had that exact issue with a Kirby Diamond Edition. What has happened is that the bracket inside the machine that activates the forward and back motion of the tech drive has come out of its slot. The only way to fix this is to disassemble the machine and put it back into place.

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How can i get my upright kenmore vacuum cleaner to move to the vacuum position?


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Head bouncing


Hi Michelle,

I'm sorry to hear you're having difficulties with your DC17. It might help to check the cleaner head is free of blockages, and that the internal hose is not damaged. You can do this by following the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=954&product=DC17-ANIMAL

You might also find the video below useful when checking the cleaner head.

If this doesn't resolve the issue, please give us a call free on 1-866-693-9766, or email us at [email protected] so we can provide further assistance.

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Drive not working on my hover sweeper handle seems very loose


How to Change Actuator on Hoover Self-Propel vacuum Cleaner - Step by Step This is a notorious problem for the Hoover WindTunnel Self-Propelled Models. What happpens is that the handle of the vacuum that controls the transmission is controlled by an actuator arm that is attached to a cable that runs down through the machine. The poor design of this self propelled system is design in such a way that if you pick up the vacuum using the handle (this is natural way to do it, I'm guilty of this as well), it puts too much strain on the actuator arm that controls the self-propelled mechanism, and causes the nut, washer, and screw to strip right out of the actuator arm. This explains why your handle is so loose. You may verify this by looking at the gap between the upright body, and the lower agitator housing, right where the vacuum pivots when you step on the handle release pedal. You should see when you move the handle up and down that the cable and nut are the only parts moving, and you should be able to see where the nut did sit inside of the actuator arm before it was stripped. The good news is that this is a relatively inexpensive part, and the repair is really not that difficult.

I will explain step by step, and include pictures so that you may see how to replace the part that's broken.
Always be sure your vacuum is unplugged from the electrical outlet before performing any kind of service!
Tools and materials:
Torx bit or driver size T-25
Flat blade screwdriver
Phillips screwdriver
Actuator arm – Hoover part number 43143046

Here's the picture of the part that probably needs to be replaced.
hoover-self-propel-fix-7-300x132.jpg
Step 1. Place your vacuum cleaner upside down with handle resting on the floor and brush roll housing resting on a work bench.
Remove 4 screws from rug plate and set rug plate aside.
hoover-self-propel-actuator-fix-1-300x225.jpg
Step 2.
Remove power drive belt, brush roll belt and brush roll.

hoover-self-propel-actuator-fix-2-300x225.jpg
Step 4.
Remove 6 screws as shown. Also remove duct hose cover and small plastic section that was under brush roll in upper left corner.

hoover-self-propel-actuator-fix-3-300x225.jpg
Step 5.
Place vacuum right side up on top of work bench with handle all the way back. Using a flat blade screwdriver; gently pry the top cover away from the bottom housing in the area shown by(#1) arrows. Leave the 2 adjustment knobs(#2) in place.

hoover-self-propel-actuator-fix-4-300x225.jpg
Step 6. If the self-propel adjustment cable HAS NOT broken away from the actuator arm, proceed as follows; mark the position of the cable(#1) in relation to the cable retainer with a black magic marker to avoid having to readjust the cable position. Remove the screw(#2) (usually a Torx T-25 size screw) and cable retainer. Next, using a flat blade screwdriver; slide the ‘C’ ring (#3) off the metal post. Bend the metal bracket up off the post just enough so you can lift the damaged actuator up and off the post. Slide your new actuator arm back over the metal post. Slide the ‘C’ ring back over the post.Lock the self- propel cable back in place with screw and retainer. Test to ensure the power drive is adjusted correctly; CAUTION, YOU ARE ABOUT TO COME VERY CLOSE TO MOVING MACHINERY, NO NECKTIES, NECKLACES, LOOSE SHIRT TAILS,UNACCOUNTED FOR TOOLS OR CLUMSY FINGERS ARE ALLOWED FOR THIS NEXT STEP!!! Reinstall the power drive belt, plug your vacuum cleaner back in and turn it on. Check to make sure the handle is in the neutral position; observe that the power drive is NOT moving. Push the handle slightly forward. You should see the power drive wheels move in the forward position. Pull the handle back, you should see the power drive wheels move in the reverse position. Some finer adjustment may be necessary.
If the power drive cable has broken away from the old actuator; just try to get the new actuator arm as straight as possible. Using the handle and while observing the cable moving back and forth through the retainer area; move the cable all the way forward, then pull it all the back, try to gauge where the middle of the forward and reverse position would be and lock the cable down. Perform testing procedure as in previous paragraph. Again, some fine readjustment may be necessary.

hoover-self-propel-actuator-fix-5-300x225.jpg
I hope that this was helpful. I'm am 99% sure that this will fix your problem, but if for any reason it doesn't, please feel free to use the Clarification Request Form here on Fixya, and explain why this didn't work. Please feel free to logon to our website, http://www.govacuum.com/ if you need any parts for your Windtunnel.
If you can't find a particular part, more then likely we have it, just feel free to give us a call.

If this repair was hepful to you please be sure to rate the repair as helpful by clicking the Thumbs Up Icons in the top right hand corner.

Thanks again,

Chris J.
GoVacuum

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1 Answer

My Bissell Dirtlifter Powerbrush carpet cleaner will not roll. The back wheels roll fine, but when you put the machine down flat, the front part (where the roller is) sticks and will not roll.


I had the same problem. It would pull backwards but not go forward. A closer examination revealed the clear plastic part on the bottom in the very front of the machine had popped loose on one side.
If you look at the front of the machine, there is the clear plastic part on top where you see the dirty water being sucked up. The bottom half that creates the channel for the vacuum is where it came loose. It wouldn't create enough suction to draw the water up either. By taking out the two screws that hold the top part in place and removing it, I was able to snap the bottom back in. Works fine now. Hope this helps.

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1 Answer

Dc17 Animal - doesn't roll backwards smoothly, it hops or bounces when on carpet


I found that if I pull back too fast, it tends to bounce the front end, I have slowed down on the return trip

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2 Answers

Self propel will go foward, but will not reverse. Seems like handle is all the way extended.


There is a cable that connects to the handle and goes down to the powerdrive transmission. It is visible at the actuator arm on the drive if you look at the bottom of the handle where it pivots on the main housing. It will be on the right hand side, front corner of the handle bottom. You should be able to see the cable connected to the arm of the drive and will move back and forth with the top handle. Sometimes, they break at this connection. The cable may be frayed and broken, or the acuator arm may be broken where the cable connects.
This could also be a simple worn belt problem. The roller is always rotating in a direction that pulls the machine forward and if the belt is worn, the roller will turn sluggishly but still enough to pull forward, but the belt also drives the transmission and a worn belt will not have the capacity to overcome the forces involved to propel the machine backwards. Always change the belt(s) yearly.(on average)

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