Question about KitchenAid KCMS145J Microwave Oven

1 Answer

Sounds like it's running but no heat

I burnt bagels by severely overcooking, probably set timer too long. First notice was the smoke detector going off. Oven had terrible smoke smell so I disconnected it, took the cover off, and cleaned the fan housing, surrounding parts, and the shell using wet soapy washcloth. I avoided getting anything electrical wet. I tipped the oven on its back and side to get to all the areas. Everything was reassembled in reverse order of being taken apart. The next day when I plugged it in and ran it everything sounded fine but a cup of water did not warm up. Meanwhile, the time display set time ok but there is a dim extra digit, "8" showing to the left of the time digits. The subscript lower left of center in this time display area always shows "cook". The countdown timer works fine but no cooking action. When it counts down, the last "second" digit shows up faintly to the left of the cook time remaining digits. Did turning the oven on its side and back offend the electronics? Could I have disorientated the Magnetron? Is there something on the display panel I can reset? Is there any way to get fault codes with this control panel or is that too complicated for a microwave? The owners manual is no help. Any advice will be appreciated. If I can get it to work I will use the vinegar boiling water to try to get rid of the residual smell. Thanks.

Posted by Douglas Buse on

  • Douglas Buse May 25, 2007

    I found out the KitchenAid has a Whirlpool clone which appears to be identical and costs only a few dollars more than a service call before parts. So the offending appliance has been replaced. It is now out in the garage awaiting further attention....

    I am surprised at the difference in price for what appears to be the same item with a different brand name on it. It heated up my coffee just fine this morning. Thanks for your help.

    Marathon Man

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1 Answer

William Miller

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  • 9,179 Answers

Those symptoms are what I would expect when the controller or keypad gets wet. Tipping it is not an issue, unless that allowed the water to run into the controls more than just the wet soapy washcloth did. You may get lucky - it may dry out by itself in a few days. If not, and if careful targeting drying doesn't fix it, it will need a new keypad or controller.

Posted on May 23, 2007

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