I have a GR99 for about 3 weeks When i plug it in the min display says CL and the temp says ERR and it just beeps I have unplugged it and left it unplugged over night and the minute it is plugged in it does the same thing The problem started last night when i was cooking with it. I have pressed the differnt controls in differnt sequence but nothing works. Appreciate any help I can get. Thank you
We have the same problem with our GFG
OK, I've been seaching on and off on the web for a solution for the CL err problem with no luck for the past couple of years, hanging on to my grill in hopes that I will find something. Here's the disclaimer before I go any further: I am not an expert in this area and I have no idea what the part does that I will soon describe. I'm simply going to post what I did to my grill that has solved the CL err problem for me. I tried to call customer service and got nothing. Last night I decided to take it apart to see if I could figure anything out. I started with the top and got nowhere so I put it back together. Then I turned it back on again, but this time without the grilling plates on, and left it open. I had it going for a long time with no problem. Then I tried it closed for a while, no problem. Next I put the top grill plate on with no problems. Then I put the bottom plate on, and here came the CL err. I noticed that there was some little button on the lower half that is depressed when the lower plate is attached, so I got suspicious and put the lower grill plate on, but half way down so it was haning off the front and not touching the button. I turned it on and had no problems. I decided that something was wrong with that button. I took apart the bottom which was 4 screws, and the part that covers the cord assembly, another 7 screws. The cords still hold it part way together, but by having it in the open position and laying the grill on it's top with the bottom standing up, I was able to rest the separated bottom pieces in a position that allowed me acces to the button assembly. There were 2 screws holding the button assembly. I unscrewed them so that pressure from the grill plate would just push the whole assembly down, and not depress the button. So at this point, the button is kind of floating inside and is not solid in place. I put it back together to see what would happen and bingo, no more CL err and it's working perfectly. Now remember, I don't know what that button is for, but it looks like some kind of safety device to me that malfunctioned, but I could be wrong. You can try this at your own risk if you want, but it worked for me, and now my Fathers Day present is working again!
The same thing is happening to my model and I called the 18009373883 and there is only a one year warranty on it, so if a year has passed your out of luck. If you have a valid receipt then they will give you directions on how to send it in for repairs. Sorry.
"Err" displayed -battery icon may show any state of battery capacity. One quick beep every 30 seconds. Unit is Error condition
Replace batteries. If "Err" (or blank display) continues, unit has malfunctioned. Replace immediately.
Link to manual...
http://portalgb.knowledgebase.net/utility/downloadArticle.aspx?aid=294720
1,740 views
Usually answered in minutes!
Same Problem!!!! CL and ERR and I have only had the thing for less than a month! Worked fine until last night! No help from the owner's manual and the customer service # said to send it back for a new one....I just want the darn thing to work!!!!!
I've had the same problem since I plugged mine in! I didn't even get to use it ONCE!!! The store won't let me take it back because it was purchased more than 30 days before I returned it, but it was a Christmas present my grandparents bought before Thanksgiving. Now I'm stuck with it and I still can't cook.
I purchased this a GRP99 for Mothers Day 2006 and have had the same thing happen - err,beeps & does not work. Surely there has to be some kind of easy fix to get it working again. The unit has never been abused, dropped or immersed in water - the hot plates come off ...which is the best feature & the reason I purchased it. Therefore, reading the others comments it appears I'll have to trash it. For the money I spent to purchase it, I may as well just go out and buy a new bbq
wont stop buzzing and shows an no ac sign
Same problem, but I used it once and it was fine, then it sat for a while before I decided to use it again and then I got the CL Err. Now it's past the 1 year. There's got to be someone out there who knows how to fix this. I'm ready to take it apart myself, but would love some guidance. What do they do at the factory if it's less than a year? Someone must know.
×