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My surround system also won't open it's door to allow the disc to be removed (or placed in in this case). I can hear the mechanism trying to work but the door is stuck. Any suggestions Doctor?
I got mine fixed... It was a simple case of a rubber band. The one that was from the factory was dry rotted beyond belief. I simply opened the player, bought a $1 bag of assorted rubber bands from Staples & found one closest to the size of the factory band & installed it. It opens & closes better than ever... Good luck!!I got mine fixed... It was a simple case of a rubber band. The one that was from the factory was dry rotted beyond belief. I simply opened the player, bought a $1 bag of assorted rubber bands from Staples & found one closest to the size of the factory band & installed it. It opens & closes better than ever... Good luck!!
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In the front of the tray there a small whole, try bending a paperclip straight with a small hook at the end and careully stivk it in that whole. Than gently try pulling it back thus opening the tray. Remove your disc and do not put any other disc in it but try to close the tray by using the button. If it closes, try to reopen it.
Check your disc for any dirt or perhaps some remains of stickers. Be carefull with homemade discs, they might have a stickered label on it which can cause problems such as getting your tray stuck and not opening anymore ;-) .
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It could be stuck or jammed then or the parts that allow the door to open could be broken. There are video's on YouTube about how to a CD player or a DVD player that will not open up.
CD-ROM, DVD, or other disc tray not opening
Locking device or software installed
First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button
If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive
If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive
If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.
Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.
What to do if CD or DVD stuck in drive?
Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.
The top cover is held on with 4 clips (similar to those on a car door card) so needs to be gently prised off, this will expose screws etc to enable the bottom cover to be removed.
Ive done this with my system but it does not really help solve the problem, I still can't get to the jammed disc!!
THE CD50 DOOR MECH IS BELT DRIVEN IF THE BELT IS WORN THE DOOR OPEN/CLOSE SWITCH WHICH IS TRIGGERED BY THE MAIN CAM UNDER THE MECH MAY NOT BE FULLY CLOSED OR THE SWITCH MAY NEED CLEANING,ITS A LEAF SWITCH.THE MOST COMMON REASON FOR THE DISC TO SPIN BUT NOT READING DISC IS DISC MOTOR NOT GETTING UP TO CORRECT SPEED.IT CAN BE REMOVED,DISMANTLED AND LUBRICATED BUT CARE MUST BE TAKEN TO MEASURE THE TURNTABLE HEIGHT,BEST MEASURED FROM THE BASE OF TURNTABLE TO CHASSIS WITH FEELER GAUGE,CAUTION THE MOTOR SHAFT HAS SEVERAL VERY FINE WASHERS INSTALLED DONT LOSE THEM.
you can remove the disc drive they are made to be replaced once you slide it out is only a matter of 4 - 6 little screws ant the cover pops off remove the disc and reverse the procedure piece of cake. :)
The unit may be damaged or may just need adjustment- only a tape deck technician will be able to answer the question after seeing the unit. To answer it remotely like this, is really an impossible task.
The motor that open the door has probably died. This is a common occurrence with cheaper DVD players. You will probably have to buy a new one. If there is a disc stuck in there, you will have to remove the screws underneath and open the case to remove the disc.
Use my computer and select the drive (eg drive E:). From pull down menu "File" select "eject". While the disk door attempts to open (hear slight movement of tray) massage the door with your fingers. This is done by smoothing out the across front door panel with your finger tips and pushing in and releasing pressure from door. Door should slide open partially and close again. Repeat. The eject button nearside the disc tray doesn't seem to work as well as selecting "File" and "Eject" from the menu. Something to do with the door cycle is less with the direct eject button.
Same system, same problem, door starts to open but never does, used to open after several tries, now it won't open at all.
I got mine fixed... It was a simple case of a rubber band. The one that was from the factory was dry rotted beyond belief. I simply opened the player, bought a $1 bag of assorted rubber bands from Staples & found one closest to the size of the factory band & installed it. It opens & closes better than ever... Good luck!!
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