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do factory settings press 2945#*# and then select factory settings this method will delete your all data so please first make backup, if this didnt solve the problem you need to give someone who repair hardware( maybe need to change speaker and mic).
Since your caller can hear you but you can not hear them. This indicates that your hear piece is bad and need to be fixed.
I advice you fix the earpiece problem by replacing with a new earpiece.
Meanwhile, i advice you get an answering or earpiece that will be connected to your phone, with this you can hear your caller and your caller can equally hear you.
I cant hear it ringing while incoming call from any caller it just vibrate only.Any Idea how to solve this problem.my phone has the latest update from SEUS.
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