Question about HP OfficeJet 7310 All-In-One InkJet Printer

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OfficeJet 7310 FAX issue

I gots me a weird problem. Everytime I try to fax something on my HP OfficeJet 7310 All-in-one. I get a power failure, and it tells me to reset my printer. If i life the lid, I notice that the scanner light is only half way through the page and stuck on, until i turn off the power. However, using the copy function, it works just fine. I've done a full reset to factory defaults with still no luck. Any help?

Posted by Sam Williams on

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Anonymous

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Did anything happen prior to the issue? It almost sounds as if the DC controller (main board) has gone bad. What happens if you try to make a copy on it?

Posted on May 29, 2007

  • Anonymous Jun 25, 2007

    I'm sorry you didn't care for my resolution. But if it worked fine prior to a power failure and now it's not working, that's most likely the problem.

    If you found a different solution that worked, please share it; it would be a beneficial to all of us!

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