Question about Panasonic KX-TG5673B Phone

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Caller ID I subscribe to caller ID, however my phone displays only "Incoming Call" and not the caller's name and number. How do I program it to display the caller's ID? I called Panasonic Support and they walked me through a series of steps which did not correct the problem. They told me that I had a faulty phone and should send it in for a replacement. I returned the phone and exchanged it for another. However the replacement phone has the same problem. The original phone was purchased May 19,2007 and replaced with a new phone May 22,2007. What could the problem be and is there a solution?

Posted by George Curtis on

  • Anonymous Mar 31, 2014

    new phone with caller display now replaced with old phone. CD no longer required

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  • 31 Answers

Does this happen with all calls, or just some? It sounds like an issue with your service provider. Don't just go off of your phone bill, call in and submit a trouble ticket/service call. They might give you the run around, but firm and remind them that you are the customer, and they need to take care of you. Insist that they send a tech out, and have the tech show you that the caller id is working. Also, if you or a friend have one of those caller ID boxes, plug that into the phone jack and call your number from a cell phone. That will show you if you truly have caller ID.

Posted on May 25, 2007

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1 Answer

Panasonic dect 6.0 plus name and number of incoming calls aren't showing on phones. How can this be fixed?
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If that is your only phone, try borrowing another with working call display from a friend or neighbor. If another phone doesn't display caller info, call your phone company - most charge extra to provide caller number ( and in some cases, another extra to add the name). Even if the features are included in your rate, it's possible they weren't turned on correctly.

Your Panasonic may also have a setting to show name or number - depending on the display size, you may have to pick one or the other.

Finally, some phones do not support exactly the same caller ID info that the phone company sends - I have seen some which displayed number instead of names and no name, just because the two pieces of equipment did not agree on the standard. Try your Panasonic on someone else's line with working Caller ID.

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I live in the USA. My caller ID stopped displaying incoming calls. Last incoming call on the display says 12.2.14. Even when phone is ringing, caller ID does not display name, number,time,date,etc.
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UNIDEN TRU8888-CALLER ID DOES NOT WORK
Hi

Thanks for using FixYa. I think you have stored more than 100 Caller ID messages and hence the caller ID is not showing on Uniden Tru8888. In the following cases the caller ID will not be shown-

If you answer a call before the Caller ID message is received (for example, before the second ring), the Caller ID message will not appear.

When the call is received via a telephone company that does not offer Caller ID service, the caller’s phone number and name does not appear. (This includes some international calls.)

When the call is via a private branch exchange (PBX), the caller's phone number and name may not appear.

You may receive any one of the following messages:

When a private name is received; Private Name
When a private number is received; Private Number
When a unknown name is received; Unknown Name
When a unknown number is received; Unknown Number
When invalid data is received; Incomplete Data

The Caller ID list stores information for incoming calls - even unanswered calls. You can store up to 100 Caller ID messages and phonebook entries (including Speed Dials) for each handset and the base. You can view the Caller ID list through the handset or base during a call or when the phone is in standby mode.

Memory locations for Caller ID messages and Phonebook entries (including Speed Dials) are common, you can store up to all 100 entries for each handset and the base. Caller ID messages are not stored when you have 100 phonebook entries. When you have stored a total of 100 phonebook entries and Caller ID messages, the oldest Caller ID message is overwritten.

Please do rate the solution and revert for further assistance.


Thanks
Rylee

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