Question about Panasonic KX-TG5673B Phone

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Caller ID I subscribe to caller ID, however my phone displays only "Incoming Call" and not the caller's name and number. How do I program it to display the caller's ID? I called Panasonic Support and they walked me through a series of steps which did not correct the problem. They told me that I had a faulty phone and should send it in for a replacement. I returned the phone and exchanged it for another. However the replacement phone has the same problem. The original phone was purchased May 19,2007 and replaced with a new phone May 22,2007. What could the problem be and is there a solution?

Posted by George Curtis on

  • Anonymous Mar 31, 2014

    new phone with caller display now replaced with old phone. CD no longer required

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Does this happen with all calls, or just some? It sounds like an issue with your service provider. Don't just go off of your phone bill, call in and submit a trouble ticket/service call. They might give you the run around, but firm and remind them that you are the customer, and they need to take care of you. Insist that they send a tech out, and have the tech show you that the caller id is working. Also, if you or a friend have one of those caller ID boxes, plug that into the phone jack and call your number from a cell phone. That will show you if you truly have caller ID.

Posted on May 25, 2007

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