Question about Toshiba DOCSIS Cable PCX1100 Modem
I have a Toshiba PCX1100U cable modem. My cable company is Cox. My computer is an iBook G4 (Apple). I am frequently disconnected from the internet. The first solution tried: disconnect a FON router. Didn't help. Second solution tried: change splitter for internet & TV. Didn't help. Third solution tried: Cox cable man came out and said the modem was shot. These guys are always trying to sell you something new (and expensive) so I'm suspicious. He checked that the signal was strong coming into the house and at the cable to the modem. He checked all connections. Do I need a new modem or is there a fix?
Toshiba 1100 modem are no longer compatible with any service providers anymore. The reason for this is Toshiba quit making cable modems and no longer supports them. Since they no longer support their modems, they don't write firmware to make them DOCSIS 2.0 compatible and since most service providers use 2.0, your DOCSIS 1.1 modem will not function correctly. Actually what is really happening is the 1100 modems cannot correctly decipher the 2.0 and are constantly changing their transmission power levels. You definitely need another modem, and if you are using Cox, ask about their refurbished ones for about 20 bucks.
Posted on Jan 20, 2008
That's a hard one to say, you won't know unless you purchase a new modem and install it. But I have seen cable modems just quit, so it does happen.
Posted on Aug 01, 2007
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