Paper Jam light will not go out

1. Unplug the power cord.
2. Check to see if the print carriage moves freely from one side of the printer to the other. ...
3. Remove the print cartridges. ...
4. Gently move the print cartridge to the far right of the printer.
5. Remove the paper from the paper In tray, but do not remove the drawer.
6. Step one: Clear the paper jam from the output tray
   
   1. Carefully remove any loose paper from the output tray.
   2. Check the rollers in the output tray for jammed paper.
   3. Use a flashlight to see the rollers in the printer.
      Figure : Use a flashlight
   4. Gently remove any jammed paper or bits of torn paper from the output tray rollers. Use both hands to pull out any whole sheets of paper to avoid tearing them.
   5. Remove any bits of paper or torn pieces of paper from the output tray rollers.
   Step two: Clear the jam from the input tray
   
   1. Press the Power button to turn off the printer.
   2. Disconnect the power cord from the rear of the printer.
   3. Remove all paper from the output tray.
   4. Raise the output tray.
      Figure : Raise the output tray
   5. Grasp any jammed paper in the input tray with both hands, and then pull the paper slowly but firmly toward you to remove it.
      

      CAUTION: Remove paper from the tray as carefully as possible. If any torn pieces of paper remain inside the printer, more paper jams are likely to occur, and this could damage the print mechanism.

   6. Lower the output tray.
   7. Reconnect the power cord to the rear of the printer.
   8. Press the Power button to turn off the printer.
   If you are not satisfied with this answer then for detail answer please read here > http://www.brotherprintersupportnumber.com
   

how to video

Paper jam I suppose is the commonest of all printer problems as it can occur due to strayed, stuck bits of papers in pathway of paper tray, outlet, roller etc. I would recommend cleaning the paper inlet, outlet, and other possible areas to avoid a paper jam situation.

Follow the given steps to clear paper jam
>Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the rear.

->To clear a paper jam near the paper tray, grip the paper and pull it firmly but gently from the printer. If you find a stack of papers jammed, grab from the middle of the stack and pull.

->For a rear jam, remove the back of the printer. When you find a free edge on the paper, grip it firmly and pull it out.

->Replace the back cover. Press the "Resume" button or turn off the printer, and then turn it back on. Your settings should reset.

->Try printing another document

If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.

How to clear Paper Jam

?· Press Continue button twice quickly to see the secondary error code.

To get the secondary error codes

?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

?· Press and release Continue button twice quickly to display the secondary error code light sequence.

Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.

To clear a paper jam:

1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

paper jam on hp laserjet

Clean the machine, the rollers also and follow these steps to clear out any paper jams it might have

1. Turn off the printer.
2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
3. Also open the back cover of the printer if this model has one.
4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
10. see alternative if the problem is still not solved.
    

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Please read over the following information and follow step by step.

Issue Either before or during a print job, the message ' Paper Jam ' appears on the product control panel display. The product does not output paper or complete the print job. Solution Follow these steps to resolve the issue. Step one: Remove any loose paper

1. Remove any loose paper from the paper tray and output tray. CAUTION: Do not remove jammed paper at this stage.
2. Press the Cancel/No button on the product control panel to clear the paper jam message.
3. If the paper jam message cleared, try the print job again.

• If these steps resolved the issue , there is no need to continue troubleshooting.
• If the issue persists , continue to the next step.

Step two: Clear the jam from the back of the printer

1. Press the Power button ( ) to turn off the product.
2. Unplug the power cord from the back of the product.
3. Remove the rear access door: Turn the knob one-quarter turn to the left and pull the door away from the product. Figure 1: Remove the rear access door
4. Gently pull the paper out of the rollers. CAUTION: If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If any torn pieces of paper remain inside the device, then more paper jams are likely to occur.

Step three: Clean the rollers While the rear door is removed from the product and the power cord is disconnected, clean the paper rollers.

1. Wipe the paper rollers with a lint-free cloth that is lightly moistened with distilled or bottled water. Rotate the rollers with your fingers to clean all the way around. Figure 2: Clean the paper rollers
2. Allow the rollers to dry completely.
3. Replace the rear access door. Gently push the door toward the product, and then lock it in place by turning the knob one-quarter turn to the right or locked position.
4. Reconnect the power cord to the back of the product.
5. Press the Power button ( ) to turn on the product.

Step four: Reload paper and test the printer Load a stack of plain white paper in the paper tray and try the print job again.

1. Press the Cancel/No button on the product control panel to clear the paper jam message.
2. Lift the output tray.
3. Pull out the front paper guide on the paper tray and slide the side paper guide as far to the left as it will go. Figure 3: Slide out paper guides 1 - Front paper guide 2 - Side paper guide
4. Load a stack of plain white paper, print-side down into the paper tray. Make sure the paper stack is no higher than the top of the front paper guide.
5. Adjust the side and front paper guides to fit snugly against the paper stack. Figure 4: Adjust the side and front paper guides
6. Lower the output tray.
7. Disengage the photo tray: On the output tray, pull the slider (visible through the output tray) away from the product until it stops. Figure 5: Disengage the photo tray
8. Try the print job again.

• If these steps resolved the issue , there is no need to continue troubleshooting.
• If the issue persists , continue to the next step.

Step five: Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product. Have a good day,

from fixya knowledge base I found this solution

1. Power Unit off

2. Open front cover

3. Press and hold GO and turn power on

4. When all 3 lights lit release and press GO twice

5. All lights turn solid

6. With all solid, press GO 5 times

7. Ready light GOes red

8. Close door and you're all set
Let know if working and don't forget to rate solution

hi, Take out the toner and check for a paper jam.turn the printer upside down and check under the paper tray for a jam. When you reset the printer check to see if the printer picks up the paper, if it tries to pick up the paper then the red light flashes you should rough up the roller on the front above the paper tray, the rollers sometimes get smooth and won't pick paper up. You should also look inside where the toner cartridge goes and there are some little plastic flaps.Check that these are not stopping the paper going it. hope this helps

There is an easy fix for Lexmark E232 paper jams at the beginning of the paper path. This fix only works when the problem is that the paper starts to feed, but does not quite make it out of the paper tray.

The problem is the pickup paper rollers. If you remove the paper tray and press down on the paper indicator (the red lever to the left of the paper tray) you can see the twin rollers attached to a spring loaded armature.

Chances are these rollers are worn and are very smooth to the touch. This slick smooth surface does not have enough friction to push the paper up to the next roller.

To fix this, remove both rollers, they slide off easily. Then simply turn both rollers inside out and replace them on the armature. Notice how much "stickier" they feel now? Chances are your paper jam problems are over, until the rollers wear out again.

At that point you will have to replace them.