Question about Philips GoGear SA178 MP3 Player

1 Answer

My GoGear wouln't recharge

I bought the gear 14 months ago, so the quarantee in Finland for 1 y is expired. I havn't been using the goGear after last summer so now when listening the radio with it the batteries went flat. The thing will not recharge! There is no sign of life in it even if I stick it in my computer in the USP slot. The goGear cannot be a once charged neve ever again gear. Do anybody know any solution how to recharge it? Thanks in advance Pirkka

Posted by Pirkka Elovirta on

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1 Answer

Anonymous

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Hey Pirkka...got the same problem! Did you find an answer?

Posted on Jun 09, 2007

  • Anonymous Jun 10, 2007

    Found an answer. Had to go to Philips support site
    and download the firmware upgrade software and run it...It resets it all the music but now it is charging!! Here is the link!
    http://www.usasupport.philips.com/produc...

    Good Luck!!

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My philips gogear vibe wont turn on

Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,

if you're device isn't working properly or there's a frozen display.


Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.


If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.


Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."


This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.


Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.


Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.


Properly disconnect your GoGear from your computer and restart the device.


Recharge your device if your GoGear dies suddenly while playing.

Connect the GoGear to your computer via the supplied USB cord.


Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.

This will begin the charging process of your GoGear.


If recharging doesn't work, the battery may need to be replaced.

Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.


hope this helps





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Hello, I have a question: how many hours do i have to recharge my Philips GoGear SA018 mp3 player? In the guide its written to keep it for 3h and when the light is green it means its recharged,however...

If its new and your having this problem DO NOT hesitate to take it back. However most new gadgets when charging for the first time may require a bit more charging time than stated in the manuals.
If the problem persists take it back.

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It's dead. The HDD models are basically obsolete - you may have purchased it 4 months ago, but it was manufactured 3 years ago. Here is the basic troubleshooting to be sure, but it won't work:

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor
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The Phillips Go Gear is not compatible to Windows Vista, and there is nothing one can download to make it compatible. I contacted Phillips, and they said that there are no plans to update the software so that it works on Vista. Pass this to everyone that is having a similar problem. Contact Phillips on their website, and request that the Phillips Go Gear software be updated to include Windows Vista. If more people raise a stink (especially threatening never to buy Phillips products), maybe something will be done.
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