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The Olympus SP-800uz users manual can also be downloaded: http://www.olympusamerica.com/cpg_section/cpg_support_manuals.asp?id=1499 or English: http://www.olympusamerica.com/files/oima_cckb/SP-800UZ_Instruction_Manual_EN.pdf The Olympus [ib] software is on the cameras internal memory, if you did not format (delete) it. Look there for the setup.exe and run it. Although the best alternative free Olympus software is Olympus viewer 2 which replaces also Olympus Master 2: http://support.olympus-imaging.com/ov2download/
The problem you are describing is a problem with one of the chips in the camera that controls image processing. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service. http://olympusamerica.com/cpg_section/cpg_servicerepair.asp
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $151 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.