Failure to boot

Just turned on my FA Porsche external firewire HD and it is failing to boot. Previously it had always booted up within about 20secs of turning it on and then appeared on my desktop pretty much immediately after. When I turn on now, the light just remains orange and, after an initial burst of energy that sounds like it is powering up, nothing else happens. I last used the drive about 2 weeks ago where I ejected it from the desktop properly - there were no apparent problems at this stage and turned it off a couple of hours later when I shut down the rest of my equipment. There have been no known power surges at the property - all computer equipment also plugged into a surge protector socket. Have tried to start it without it being connected to my Macbook; have tried leaving it on for a while to see if it boots up on its own; and have also tried the classic turning it off, leaving for 15 mins, and then trying again. Please help! I need all the information on there. Many thanks!

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135 Answers

This model appears to have a high failure rate in consumer reviews, so it may have physical damage on the disk. Only a re-format of the drive will isolate bad sectors that won't hold data. Try re-mounting your drive after a fresh re-boot of your computer. If the drive came with the manufacture's software to allow it to communicate with your computer, then try removing this software from your system and re-installing it again. This will repair a corrupt driver or I/O program. Try using the drive with a new or different firewire cable. Other users have reported this drive working again after replacing the cable. If you use Mac OS 10.2, you might not be able to initialize or partition the hard drive. This may require you to partition and format the drive on a different computer. From your brief description, it sounds as though you may need to re-format the drive before it will work again.

Posted on Aug 02, 2007

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