Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

1 Answer

Starts up but once at Menu screen nothing happens or works

Battery died. Plugged Zen Xtra in to charge. Screen immediately lights up and it starts rebuilding library. It gets to the menu screen and the "play" icon is on. I hear a loud pop followed by a half-second of music then another loud pop and then nothing else happens. None of the buttons work prior to start-up, during rebuild or once it gets to the menu screen - it simply locks up and is frozen with the screen on. Have tried the reset button and it just repeats the same cycle. Help please before I go deaf from the loud pops or I throw this darn thing out of frustration - so much great music I'd hate to lose. Thank you!

Posted by Kevin Smith on

Ad

1 Answer

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Find another battery

Posted on Jan 24, 2008

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2helpful
3answers

My Zen Vision M 30GB mp3 player won't turn on, the blue light at the top flashes but the screen won't pop up, not even when i plug it in to charge it (which it usually does automatically). Now, i tried to...

Mine does the same thing, You just have to leave it plugged in for a long time, and after a while the black screen with the battery that tells you it's charging will show up.
Trust me, it'll happen.
0helpful
1answer

When I plug in the ac cord, the screen goes to Creative screen,

First thing,make sure your battery is charged.When you power on your player,put it close to your ear.If you can hear the hard drive (a faint clicking noise) then your hard drive may be stuck.When you power on player,tap coner of player on mouse pad while player is booting up.If it doesn't work,try again,tapping a little harder.This is a common problem with these players.Good Luck
1helpful
1answer

Zen V Plus locked up, will not shut off

After 3 1/2 hours, the battery went dead. I waited a couple of minutes, then plugged it into my computer to see if the battery would charge. It started charging. A few hours later I went back to check on it, and it showed a full battery. I disconnected it from my computer, and turned it on. It came on, but the screen just said "Low Battery". I then plugged it back into my computer, and the screen said "Rebuilding Library". I left it for about a 1/2 hour, and it was done. I unplugged it from my computer, turned it on, and it works now!! Hope this helps out everyone else who has the same problem.
2helpful
3answers

Screen just flashes on and off 'CREATIVE' when trying to start up

This is an issue with the power supply, believe it or not. I just resolved this for a friend by changing the power supply. An old nokia 5v power supply will make a good alternative if you don't have an OEM replacement.
0helpful
1answer

Zen Vision: M Frozen for good?

. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960
If that doesn't fix it try the USB cable
0helpful
1answer

Wont start

try new batteries, does the unit have a reset?
0helpful
2answers

Creative Zen M

Did you charge the unit over night? When they are brand new, the batteries are not always charged. See if the lights and screen come on when it is plugged into the charger. If so let it charge over night and try turning it on again. Otherwise, you should probably return the unit.
0helpful
1answer

Zen Xtra Battery Issue. HELP!

You could try cleaning the contacts on both the battery and the player (make sure it's unplugged) with some alcohol on a cotton swab. Other than that your battery may just have completely died and you'll have to purchase a new one. Hope this helps, Lee
0helpful
1answer

Won't turn on.

"If your Zen is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
Not finding what you are looking for?
Creative Labs Nomad Jukebox Zen Xtra MP3 Player Logo

Related Topics:

55 views

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Ekse

Level 3 Expert

13435 Answers

Brad Brown

Level 3 Expert

18783 Answers

Jean Sintulaire

Level 3 Expert

759 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...