Epson ACULASER CX11NF All-In-One Printer Logo

Question about Epson ACULASER CX11NF All-In-One Printer

1 Answer

Epson Aculaser CX11NF won't receive faxes

My new Aculaser wont receive incoming faxes. I have it on Autoswitching, and its connected to my phone. My fax number is the same as my home number. WHen a fax comes through, the phone rings until the answering machine picks up, but then the Aculaser should recognise it as a fax but it doesn't. My old fax machine use to pick up the fax once you either picked up the phone or the answering machine pick up. Can someone help? Everything is connected correctly.

Posted by Luke Ives on

  • 1 more comment 
  • tomhendrix Dec 27, 2007

    my aculaser cx11nf used to work fine but now its on imac and the incoming fax doesnt work? i can send a fax but not recive. does anyone know the trick?

  • KdFLad
    KdFLad Feb 04, 2008

    I also have a problem receiving faxes.

    I have a Telstra fax duet separate fax number that worked fine with my previous Samsung MFP on DRPD mode.

    Now I have tried it set on:
    Auto switching

    The problem with auto switching is that if the phone (non-fax) line rings, the fax will answer the call over the conversation.

    TAM won't recognise the incoming fax call.

    Please tell me I haven't wasted $1300

  • Anonymous Mar 15, 2014

    set number of rings for receiving fax epson workforce 615



1 Answer


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 77 Answers

Change your incoming mode from "autoswitching" to "TAM" (TAM is short for telephone answering machine" Press the "Setup" button on the control panel Use down arrow twice to select "FAX SETTINGS" Press the right arrow once The FAX SETTINGS menu appears Press the down arrow twice to select RECEPTION SETTINGS Press the right arrow once Press the down arrow unit INCOMING MODE appears in display Press the right arrow once Press the down arrow until TAM appears in display Press the right arrow once. That should do it for you If I got lost somewhere, it is in your Operator's manual - look in the index for TAM Hope it helped Ed

Posted on May 23, 2007


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


I have a new AT&T DECT6.0 single line answering machine and i'm trying to connect it to my Epson Aculaser fax ( the single phone line is phone/fax), however it's not differentiating the...

If this is a new machine, why haven't you contacted AT&T? Sounds like either it's a configuration problem in the answering machine or it's incompatible with your phone line.

Free Fax | Free Internet Faxing After setting up your fax you would want to test...

Free Fax | Free Internet Faxing

After setting up your fax you would want to test it of course.
Use free internet faxing to check if you can send and receive fax transmission.

Free Fax | Free Internet Faxing

Epson Aculaser CX11NF Printer is offline

you need to go to settings ,then printers then right click from your mouse on your printer ,then put it online..thats it...i hope it will work..

Fax Receives but does not print

You have a known issue with your unit, the unit will require a firmware update. The issue is known to epson and they should fix it under warranty. Contact your local epson service centre or contact epson direct in your country. If they try to charge you, scream loudly at them, advising them that this is a known issue with this model and they are obliged to repair it. You will find they will fix it without too much objection.

Gremlin 11

Faxes in memory won't print....

By installing a Dual In-line Memory Module (DIMM), you can increase product memory up to 576 MB. You may need to add memory if you are having difficulty printing large documents

contact epson support line if you want to add memory card/module

Epson aculaser cx11nf all in one wont install

check under device manager, click on Universal serial bus controllers. on the list you should have USB PRINTING SUPPORT, then check on printers and faxes right click on your al-cx11nf icon and click on properties and clcik on ports tab, make sure it is set to usb001 virtual printer port \

if that doesnt work try connecting printer using ethernet or straight cable so that you will know if there is something wrong with the ports at the back of your printer
by the way make sure that it is a direct connection

Epson ACULASER CX11NF incoming fax problem

Try this:

Unplug line from back of printer

Set the Incoming mode to autoswitching
set DRPD to Off so that it will recognize all incoming calls

** if possible call your telephone company and set a distinctive ring pattern for phone calls

replug cable on line port at the back of printer

then ask someone to send you a fax...

Fax issues

yes press fax button and go to setup/ press setup. printer setting and reset menu and select option to reset to default and when you configure settings on your printer for fax feature disconnect line from the back of printer and configure it then when finish reconnect the line and powercycle printer. then test by sending nd ask someone to send you a fax as well.\

make sure incoming mode is set to auto switching and drpd to normal or on

HP d135

Try posting your question in the correct section. This category is for Epson CX11 machines
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6558 Answers

Mehandi Husain ...

Level 3 Expert

1654 Answers


Level 3 Expert

85241 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides