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Printer not printing items copied from canon scanner D1250U2F

Item still not resolved... posted by yoesca on May 12, 2007 I recently installed new printer (8250) and now scanner will not "copy and print documents". I have updated drivers on scanner as well as for printer. My previous printer, also HP photosmart 7760 never had this problem, i was able to use all functions of scanner. and now It seems that printer doesn't recognize new printer. I have uninstalled both scanner and new printer and again reinstalled. Problem still remains. Any suggestions? Comment by yoesca, posted on May 13, 2007 My new printer is HP photosmart 8250; my scanner is canon D1250U2F Comment by yoesca, posted on May 18, 2007 I HAVE CONTACTED HP...THEY HAVE YET TO RESPOND TO MY REQUESTS..ALL 24 OF THEM. AS FOR THE TRYING THE OLD SOFTWARE FROM OLD PRINTER...GOOD TRY...BUT THAT SOFTWARE DOESN'T WORK WITH 8250. THANKS FOR YOUR ASSISTANCE ANYWAY..IT IS APPRECIATED. Comment by yoesca, posted on May 20, 2007 see comments made on 5/18/7 in re: to your response above. thanks for your time and trouble...wished it would have worked. Comment by yoesca, posted on May 20, 2007 :O( sorry this didn't work

Posted by yolanda escalante on

  • yolanda escalante
    yolanda escalante May 21, 2007

    Thanks..I thought of this...but isn't it strange that this scanner worked with the previous HP printer 7760 and not the newer 8250?
    I was quite shocked when HP didn't respond to any of my requests to this problem..especially since they've always responded to other questions i have had in general.

    Really appreciate your help Jackboy!!

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Anonymous

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Connecting a non HP scanner[Canon] to the printer may be a software mod on the printer so that it will only work with HP devices. The only way round that if this is the case is to work through a third party software[image editor]

Posted on May 21, 2007

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