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Question about Whirlpool AWM5104/1 Front Load Washer

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No water I have cleaned both of the hose filters at the back of the machine but the water still does not get into the machine> When you start the cycle you can hear the machine sounding as if it is going to start but at no point does water get through If yiu turn the dial to drain, or spin etc these do work

Posted by gary campbell on

  • gary campbell May 22, 2007

    I have replaced the cold inlet valve so water now comes.
    However the dial no longer turns on its own.
    We have to manually turn the dial for each cyle within the machine, we do notice a "clicking" noise as if it is to turn the dial, but it wont turn on its own

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  • 5,911 Answers

Your problem sounds like a fill valve problem. This is what your fill hoses connect to on the back of your washer. It is an electric solenoid valve that is supposed to open when filling. However, sediments from hard water and well water have a tendency to clog them up to the point where they don't pass water any longer. Sometimes, the solenoid itself goes bad. A new valve usually runs about $20-$30. If you've checked your fill hoses and verified the household valves are working, then I recommend replacing the fill valve assembly in the washer. I hope this helps.

Posted on May 21, 2007

  • Anonymous May 23, 2007

    If your timer isn't running on it's own then the timer is probably bad. There's a small timer motor that runs the various switches inside the dial. When the motor goes bad the timer does not advance. The motor is not serviceable and comes as part of an entire timer assembly. The timer is usually not cheap, either (anywhere from $100 to $200) Good luck.

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