Question about Compaq Presario S6500NX (DQ181A#ABA) PC Desktop

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Unresponsive Keyboard -- HELP!

My keyboard is totally unresponsive on my Compaq Presario S6500NX PC Desktop. The mouse responds sometimes and then stops working also. The major problem is that once it boots up and the Windows XP login screen shows, I can't enter my password... so my computer as it is now is useless until I can identify the problem. I've been looking online for troubleshooting information, and it seems that resetting the CMOS is appropriate? I don't know how to do this, and of course I no longer have the motherboard manual... any suggestions-- please help!?!?!?!

Posted by Michelle Riffer on

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  • Michelle Riffer May 20, 2007

    +++++++ Forgot to mention... ++++++++

    I've tried a different keyboard from another computer also. But I wasn't sure if it didn't work because I needed to install the drivers for the new keyboard and maybe my PC didn't recognize it...

  • fredatv Aug 17, 2008

    My keyboard and mouse just simply stopped working one day. I've changed the batteries but it didn't help. Sometimes it makes a start as if it's trying to work but that is minimal.

  • gunvant May 11, 2010

    can you give me info about downloads of compaq desktops divers

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  • 45 Answers

Usb keyboard if new, needs to be installed first by windows but this is automatic and only needs a short time, just wait. But if your computer does not recognize it, usb support for keyboard should be enabled in the BIOS. restart your computer and press delete for cmos setup, if you can't see a setup form, maybe it is not delete to be press, try F1 or F2 until you can see the screen with the options to change CMOS setup.

Posted on May 20, 2007

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