I have a Intellifax 2820 by Brother and its a fax,copier, andpriter in one. i"ve been trying to hook it up to my pc by usb. My mindows xp pro exp 2 is good. It says i need a file Bf2820.PPD on brotherlaser printer driver
Down load the print driver form the Brother web site to a file on your desktop, open up the compressed file and then open it. Copy the file name and enter it in the brouse window and click OK. Lets hope it finds the file it wants.
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Kindly check if the telephone cord is connected properly from the walljack to the LINE jack of the machine and the handset is connected to the jack that shows picture of a telephone.
If it still shows telephone press hook/speaker phone.
Hope this will help.
You should be refering to the PC Fax utility. De-install all the drivers from your PC and re-install the drivers with the CD provided. Run the CD without connecting the USB cable, only connect the USB cable when prompted.