Had the camera less than a year. never dropped. When I put new batteries in, it turns on.. beeps 3 times..... and shuts off. I have changed the batteries 4 times, also the lens will not retract back in.. anyone help please?
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Does it take standard disposable batteries or a rechargeable pack? If the first, check they are inserted correctly as per the illustration in the battery compartment or instruction manual section on inserting batteries. If the second type, recharge the pack. If problem continues check Troubleshooting section of manual or online at Samsung's website.
Try going to the Samsung website, follow links to support and or downloads. There may be:-
1) A firmware upgrade which may solve the problem. 2) A forum where someone has had the same problem and resolved it. 3) "Contact us" details whereby you can talk to Samsung techs to see if they've got a resolution.
I dropped the camera on the table a couple of times, twisted the front of it. Suddenly the lens retracted into the camera, the beeping quit, and now I can take pictures again. The Samsung website is horrible.
I've had this with a diff model of Samsumg (V10). The problem with mine was that the lens wasn't opening, which was causing the beeping. I held the camera with lens facing down and when I pressed the power button I lightly tapped the camera against the palm of my other hand. The lens extracted.
I have more problems with the lens now but that may have something to do with me dropping it later:(