My child put in a DVD incorrectly and it's now jammed inside my Tivo. Can't find a pinhole or any other type of release for the DVD tray. How can I manually open the tray and remove the DVD? I've already removed the cover, and tried to remove the DVD recorder, but can't remove it from the front of the machine because the front part of the tray (external facade) is wider than the DVD unit inside the Tivo.
There may be two screws on the top of the tray that holds the rounded magnet, the one that is placed to hold the disc when spinning, remove it, you can then simply take the disc out.
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I've checked the entire user manual which notes problems like this need to be referred to authorized service personnel.
Myself, I would unplug the entire unit, put it on a kitchen table using a phillips (cross-tip) screwdriver to remove the top metal shell. Remove at least 2 screws each side and 2-5 rear screws securing the top.
Nothing like peering inside to see what is causing the VCR to get stuck and help remove it.
No release pinhole or tape freeing ejector will work if the unit's tape is tightly wound around some internal object or the tape is stuck because something foreign is inside the unit.
Best of success.
ZT3000
"Beta tester of "0"s and "1's"
Their is usually a small pinhole in the front next to the open tray button. Uncoil a paper clip and press it into it firmly. It sometimes takes quite a bit of pressure.
Most DVD products have a small hole near the tray on the device itself. Take a paper clip and bend it so you can put one end in this hole. Push the paper clip straight into this hole gently.... the tray should slide open.
Look for a small pinhole just under the tray door. This is the manual release for the dvd tray.
Just insert a long needle like object into the hole about 2 or 3 inches and push.
This should pop out the tray. It's possible it was just temporarily stuck there or maybe the drive mechanism is failing. If the problem persists it may be time for a new drive.
Good luck and please post back on how you make out.
On every CD/DVD/BluRay player there should be a VERY small pin-hole on the front of the actual tray(you may have to wipe any dust off the front in order to see the hole). If you stick a saftey pin in there you will release the lock on the tray and it will pop open. Now if the CD is really really jammed and the pinhole trick doesn't work you will have to take the drive apart to get the CD out.
I hope this helps! If not, please comment back and let us know!
Open up the unit. Find the DVD carriage you might be able to extract the DVD this way, but if you are not find the DVD carriage load and umload motor and manually turn it. This will eject the DVD.
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