New mouse not working

How to install wireless Keyboard and Mouse?Along with the development of the computer world, various brands of wireless keyboard and mice sets appear, you can purchase them from website or regular computer stores as well. Whatever your case may be, the directions for getting them ready for your computer are all basically the same. So, if you've bought a wireless set recently and you're having some trouble getting it to work, just follow these instructions and you'll be well on your way to wireless bliss!
First of all, wireless keyboards and mice aren't able to receive power from your computer like the wired ones do. Therefore, they need batteries to operate. And that's the first thing you need to do. Turn your keyboard over and you'll see a battery compartment. Take the cover off and insert the batteries according to the + - (plus, minus) compatibility. When you're done with the keyboard, you can go ahead and do the same thing for the mouse.
Once you've got the batteries in place, find a spot on your desk where you'd like to place both the keyboard and mouse. You won't have to move them around anymore, so make sure you find a place you'll be comfortable with. Now, while you're doing this, you'll also want to keep in mind where the wireless receiver will go. If you recall, a tip on that was in yesterday's newsletter.
The next thing you'll want to do is install the software that came along with your keyboard and mouse. Now, keep in mind that if you have Windows XP on your computer, you more than likely won't need to deal with the software at all. You can just plug the receiver into your computer and XP will automatically recognize the new hardware for you. On the other hand, if you're using an older version of Windows, you will need to install the software. To do so, just insert the disk into your CD ROM drive and follow along with the on-screen instructions. That's all you have to do!
The next step is connecting the wireless receiver to your computer, but again, if you have Windows XP, you've probably already done this. If not, it's likely that the wireless keyboard and mouse set you have works via a USB cable. So, all you have to do is find an open USB port on your computer and plug the receiver in. Once you plug it in, your computer will configure the keyboard and mouse so you can start to use them. You'll see a message that says something like "Your new hardware is now ready to use." (In XP, you'll get a pop up message that says "New Hardware Found"). Either way, that means you can now start using your new hardware!
Now that you've got everything set up, the next thing you'll want to do is test the keyboard and mouse, just to make sure everything's working properly. Go ahead and open some programs with your mouse and type some text in with your keyboard. Run through all the keys on your keyboard to make sure there are no problems with any of them and make sure all the buttons on your mouse work right.
Now, go on and enjoy your new wireless keyboard and mouse. Wireless really is the best way to go!

try a different set of new batteries.

try to delete the Bluetooth keyboard and mouse, then search/create a new device and see if they are detected. if yes, just follow the instruction on installation. else, there could be a problem on either of them. hope this helps

Remove the battery of the keyboard and install new one and then press connect button from the keyboard side and the receiver side also.

what you should do is go to Microsoft website search for your keyboard and mice their you will find the exact device drivers reinstall them restart your computer then plug the keyboard and mice back in. if that don't work try using the installation disk that the products came with. Also their are specific instruction that comes with such devices. example you might have to press a button on the wireless receiver and another bottom on the keyboard together for a couple of seconds to get it to work properly. I hope this helps please vote/rate me

To connect the keyboard or mouse to the computer, you must connect the wireless device through the USB port and get it to hold a good connection. You do not have to install any devices to use these products, they automatically work when you plug them in. When it says that the device is recognized, you are ready to use it! If you have a desktop, you can also plug the wireless device to the mouse port. The keyboard and mouse work properly up to 5' away from the connected wireless device. If you can get the wireless device to work properly, you should have no troubles with the product.

if you have a disc for the new items ,install first,shut down pc, then take the old mouse & keyboard off connect the new wireless ones before rebooting
you may need to sync the mouse & keyboard by holding in the small little button on each item and the reciever unit untill the lights come on indicating it is recieving the signals from both mouse & keyboard.if this does not work put the old mouse back in reboot then go into control panel / mouse, and sellect wireless mouse ,turn off the pc plug the new mouse back in then boot up

good luck
Terry

TO EVERYONE HAVING PROBLEMS WITH THESE MICRO WIRELESS KEYBOARD & MOUSE.. IM ON MY SECOND ONE NOW TOOK THE FIRST ONE BACK, CAUSE IT STOPPED WORKING WITHIN HOURS. SECOND ONE STOPPED WORKING WITHIN A WEEK.. EITHER THE MOUSE OR THE KEYBOARD.. ANYWAY, I THINK 99% OF THE PROBLEMS ARE THE BATTERIES!! THEY SEEM TO BE VERY ******* ALKALINE BATTERIES. I HAVE SWITCHED TO LITHIUM BATTERIES, AND SO FAR SO GOOD!!!

i would suggest starting over.. uninstall the drivers for the keyboard mouse and go download the new ones from the manufactures website and fallow the instructions. typically they want you to install the drivers first before plugging in the wireless receiver. i hope this helps.. good luck.

side note- if your having the same problem with 2 diffrent wireless keyboards. you might have some interference from another wireless device. i.e. cordless phone, cell phone. so you might troubleshoot that if the drivers dont work.

I'm having the same problem. Mouse works great but the keyboard doesn't. I've uninstalled and reinstalled the software at least twice via remote desktop- done a hard reboot on the hardware (it's a Logitec wireless keyboard) - I've even tried installing it on another computer and the keyboard and mouse both work great! I just can't get it to work on my computer. The curious thing is that the side buttons (like sleep work) but it won't Ctrl Alt Del so I can login - what am I doing wrong? Are there settings that need to be changed?