Question about Dell A940 All-In-One InkJet Printer

1 Answer

Cartridge clip broken for black ink

This probelm was listed a few days ago and wonder if that person found a solution. The exact thing has happened to my printer and I cannot print black ink. Help! A940 all in one printer also. ruthiep

Posted by Ruth Parker on

  • Ruth Parker May 21, 2007

    After hours spent by myself and a friend trying to fix the printer, I gve up and bought a new Dell printer!

  • Anonymous Nov 22, 2007

    My Black and Color cartridge clips came off, but are not broken. I'm just having trouble figuring out how to reinsert them properly.

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1 Answer

Anonymous

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  • Master
  • 2,985 Answers

It will have to be a Do it your self fix - there are no ports for these things Glue the parts together may be - make one from anything that will do the job- or buy the next printer.

Posted on May 18, 2007

  • Anonymous May 21, 2007

    Ho Hum - Well you have a nice time now taking the old one to pieces and but in a box someplace safe,
    you never know- one day................

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Try removing the print head again, removing the ink and re-cleaning the print head. Once it has been cleaned leave it to air dry for a few days before returning it to your printer and make sure the ink cartridges are fully clipped in. Let me know how you get on.
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Hi, I have an Epson 1290 - have recently replaced the black cartridge (Cartridge World) Now I can't even get a nozzle check to print!! Nothing on page at!! I have tried cleaning - but still doesn't...

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No black ink printing

Try reinstalling the printer, as it sounds like a driver problem. This shouldn't happen, but occasionally the drivers get corrupted. And refilled cartridges certainly don't help, and may continue to give trouble even when replaced with OEM ones. Have you tried turning the printer completely off - disconnecting the power lead, for a few minutes? That sometimes clears things.
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Still printing blanks

Hi,

Sorry I was out of town today for a doctor's appointment in the big city.

We can figure this out and get you fixed if you are willing to work through this with me.

First, I need to know just a few things.

Lets start with how your printer is connected to your computer. Is this connected using a USB cable? Forgive me, but I'm not sure what your level of knowledge is so I don't me to patronize you. A USB cable is small and round. A paralelle cable is much thinker and round and connects to the pinkish red port on your computer whereas the USB inserts into a thin rectangular plug.

This information is quite important if you downloaded and installed the software yourself.

If your printer has two cartridges, one for black and the other color and you are only getting some blue ink That would be indicitive of your color cartridge being dried up.

When you state the ink was replaced a few days ago, this is the black ink? Yes? Can you open up the cover and the cartridges move to the center for removal do that. If it doesn't is there a function button you press to Change Ink? In either case, do this and remove the black cartridge, and bear with me here, check to ensure you've actually removed the clear tape from the bottom of the black cartridge. This happens all the time so if you wouldn't mind checking this I'd appreciate that and with that information and the type of cable you use to connect to your computer I can get you back in business by end of the day or night, tomorrow.

Thanks,
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Cartridge clip broken

They would rather you buy a new one. You may try try following number, it to is Dell repair. *For prices and availability on spare parts for this system call 1-800-357-3355. It is a critical piece that is broken. Let me know what happens. Good Luck, Tim
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