Machine states the brew unit is missing when it is fitted

Check Water Reservoir: Ensure that the water reservoir is properly seated in place and filled with water to the appropriate level. Sometimes, the machine won't brew if it detects an inadequate water level. Check Water Inlet and Outlet: Inspect the water inlet and outlet for any clogs or blockages. Sometimes, debris or mineral buildup can prevent water from flowing through the machine. Clean any visible obstructions carefully. Descale the Machine: If the issue is due to mineral buildup, descaling the coffee maker might help. Use a commercial descaling solution or a mixture of equal parts water and white vinegar. Run this solution through the machine as you would during a regular brewing cycle. Afterward, run a few cycles with plain water to rinse out any residue. Inspect Grinder and Filter Basket: Check the grinder and filter basket for any coffee grounds or other debris that might be obstructing the flow of water. Ensure that the grinder and filter basket are correctly positioned and securely locked in place. Clean the Brew Head: The brew head may also become clogged with coffee grounds or oils, affecting water flow. If your machine has a removable brew head, take it out and clean it thoroughly. If it's not removable, follow the manufacturer's instructions for cleaning the brew head. Run a Cleaning Cycle: Some coffee makers have a cleaning cycle that helps remove buildup inside the machine. Refer to your user manual for instructions on how to activate the cleaning cycle. Reset the Machine: In some cases, a simple reset can resolve minor issues. Turn off the coffee maker, unplug it from the power source, wait for a few minutes, then plug it back in and try brewing again.
Check the tubes: Make sure the tubes are sitting in the right place and filled to the correct level. Sometimes the machine will not make alcohol if it senses that there is not enough water.

You will know the machine wants to be descaled when the red alert triangle is blinking (lower right part of control pad)
1) Machine must be OFF and cool in order to descale the machine!
2) Fill the water container to MAX with very warm faucet water.
3) Add a packet of Illy / Urnex Dezcal or similar citric acid based descaler to the water, stirring it in until dissolved.
4) Replace the water container into your Illy Francis Francis X7.1 Iperespresso machine.
5) Place a 1L (minimum) plastic catch bowl (or other suitable container) under the brew head AND frothing wand, which should be pointed toward the center of the stage under the brew head (as in video above).
6) Power the machine ON.
7) IMMEDIATELY depress and hold only the BREW (coffee cup symbol) until the machine emits THREE SHORT BEEPS, followed by ONE LONG BEEP. Release the BREW button after the long beep.
8) Press the BREW button again, as you would when brewing a cup of espresso.
9) The machine will begin to PULSE, and the STEAM BUTTON will blink. The machine will alternate between pulsing water through the brew head opening and the frothing wand. This will continue until the water container is EMPTY. Be ready to remove the water container, and IMMEDIATELY refill it with cool (Brita filtered or distilled is best) water, and replace it as quickly as possible. The machine WILL NOT STOP THE DESCALING CYCLE, so replace the water container as quickly as you can. You will probably need to empty the catch bowl at least once or twice during this procedure, and the water will be VERY HOT, so use caution!
10) The machine will continue to pulse between the brew head opening and the frothing wand.
11) The machine will stop pulsing at some point during this second tankful, and the BREW button will begin to BLINK, with an alternating BEEP between blinking. If there is very little water left in the water container, fill it up with cool water again. Empty your catch bowl if it is full and you haven't already done so! Once everything is back in place, press the blinking / beeping BREW button, which will begin to rinse the machine through.
12) The machine may repeat Step 11 more than once!
13) The machine should now come out of DESCALING CYCLE on its own, with the red POWER button illuminated, along with the blue BREW button being on and solid.
14) Run one or two BREW cycles, with cool, filtered water.
15) Run the STEAM cycle for a few moments, as you would when frothing for a beverage, to ensure no descaler remains in the frothing wand.
• Your Illy Francis Francis X7.1 Iperespresso machine is now descaled! see less

No, it does not quite clean both boilers, even though they are connected, you will have to use the preground chute if your machine has one, if not then grind and brew method will work. The reason, you want to get some of the cleaner through the white plastic valve behind the brewunit and the fitting that connects it to the boiler.

maybe your brew valve stuck or plugged out and check brew unit maybe brew unit plugged somewhere

maybe your valve dont open water or your brew unit plugged out.unscrewed two screw on top brew unit and you will see sprin and small plastic ball ,clean inside and try

Hi
Open you door on the right. Push on the upper left side of your brew unit and see if it will click. You have to push fairly hard towards the center of the machine. If it clicks the outlet pipe needs to be lubricated. The outlet pipe is the angled pipe on the top left side of the brew unit in the back. Lube the end of the pipe with food grade not food based lube.

The first descaling cycle likey dislodged some calcium which then found its way into a valve or water line. A second descaling cycle resolved the problem.

Hi Donna,

Try to factory reset the machine in the meny.

normaly descale it gonna affect the water . in the waste cointainer do you have coffee that goes there i tink the brewer is the problem the pvc thing inside the machine that can be remove .remove check it visualy something blocking it cheers

Hi,

You have to replace the steam valve, make sure you get one in metal.

Sometimes there will be a strange sound from the brewunit, make sure the filter in brew unit fits tight, if not you get a noisy sound from it.

Check also the hole in chassis behind the brew unit and make sure that is clean.