if you replace the black ink cart with an original one then it's the print head
Solution:
Cleaning the Print Head - C555 / C560 / C635 / C530 / C545
Untitled Document
Follow this procedure to clean the BJ cartridge print head:
1. Press
2. Press
3. Use
or
to select the [HEAD CLEANING]..
4. Press
.
The MultiPASS cleans the print head.
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