Can't read CD's

I ran into the same problem and found a program on www.download.com Type dvd repair, this program will fix most issues and worth saving on a flash drive, or hard drive for future repairs.

I have suggestion for you please scan your external hard disk with a good antivirus and then anti malware bytes. Possible your problem will be solved. Thank you so much....

Replace unit - the laser assembly has lost the ability to focus on surface of disk.

http://www.pchelpforum.com/cd-dvd-rom/75829-dvd-drive-wont-open.html

click here and read the many solution, aplly one which will suits according to your problem
thx

laser. probably blown.

You probably will need to replace the optical drive (CD/DVD drive) in your laptop. Go to Google and search for "Dell Inspirion 6000 CD/DVD drive" to find a replacement.
To be sure it's the CD/DVD drive that's defective and not your operating system software, you could also try to boot from a boot-able DVD disk.

You must first Rip your albums or Mix CD's to your Xbox, insert an album and click on Rip CD to save it to your Hard Drive, play an album and click on edit or save playlist below the play/stop/forward/ buttons, and get rid of songs you don't want if needed. While playing that album still, back out with the red "b" button on your controller and back up until you are back at albums, now click on it, select another album, and choose "add to current playlist" or "add to playlist" and it will now stack that album on the bottom of the first. Again you can edit and delete or organize songs, then save playlist. Now you can name it and when you go to saved playlists instead of Albums, it will be there. Anymore trouble, please email me at [email protected]

Hi,

Pop your music CD into the drive and open it with Windows Media Player. In Media Player there is an option to "Rip" or "Copy" the CD.

Choose one of those options and copy the CD to the hard drive. After its been ripped you can then select the burn option and copy it to a blank CD.

It's as easy as that, however you cannot do this with DVD's just music CD's.

Please post back if you require anymore advice.



Regards.

It looks like you have a lens problem, DVD and CD use a different error correction and different track format.
A dirty lens can read CD but not DVD.
Tru first using a lens cleaner like this ones:

If it does not work you can try cleaning the lens directly with cotton and isopropyl alcohol, you will need to undo the screws at the button and to take apart the cover. Unplug power when doinfg this.

If it still does not work, since you aready reinstalled the firmware, the lens may be faulty.
You can order the lens pickup from factory and replace it.

the read on the drive may be faulting, especially if taking forever to rip cd's, but then that can be different on each cd as some tracks are read easily the others, not so. The other problem possibility, may be related to both ripping and dvd playing in that you are running a little low on memory, the minimum amount needed with XP for simple tasks is 512MB, so see what you have installed. tests only normally check read and write speeds, and not neccasarilly whether your drive is about to fail or not. If the drive is faulty, then a replacement dvd burner will be around $65, not a lot, and you can use any make of burner to replace it.