Hey ID
Not sure, if they go into the my profile page then scroll down to the chatsessions, there is a write review button on eatch one, useing that button they might be able to change it but it also might be grayed out since they have already given a review.
By the way, I saw you post this into a premium
"FixYa!" - The solution provides great advice on how to solve the problem.
"Helpful" - The solution provides useful leads that helps solve the problem.
"Thanks for Trying" - The solution does not solve the problem but the effort is appreciated.
"Inappropriate" - The solution has absolutely nothing to do with the problem.
Good but
Thats only for free solutions, the premiums have difrent buttons. So that can confuse the user, just a thought. (accept, ask and something else if I remember right, accept = fixya rateing)
Still about the rateing they should be able to contact
[email protected] (Check the address that might be wrong) and ask to have the chat rerated. or unrated so they can rate it again.
Anytime
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