Question about Brother MFC 420CN All-In-One InkJet Printer

1 Answer

Printer will not print.

1. Printer reads "Black ink empty. Replace cartridge." The cartridge is 3/4 or more full. 2. I took out all cartridges to check ink. All almost full. Now printer reads "no cartridge." 3. Cartriges will not empty, instructed to replace when cartridge is 1/3 or more full. FYI: I will never buy another Brother product.I've had nothing but trouble since the day of purchase. I believe the printer to be defective. Brother should offer a refund. I do not want a replacement.

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  • Anonymous Mar 22, 2014

    Changed the ink cartridge, but printer says ink is empty mfc-j475dw

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Http://www.fixya.com/support/p169991-brother_mfc_420cn_all_in_one_inkjet See if any of these solutions help

Posted on May 17, 2007

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You can choose to print in black only. However, the black print will use not only the ink from the black ink cartridge but it will also draw from the 3 other color ink cartridges.

Bottom line: You will need sufficient ink in all ink cartridges even to print in black only.

Please read your HP 6700 user's manual, starting on page 74 of the manual.

In case you do not have the user's manual for your printer, this is the link so you can download and save the PDF (Adobe Acrobat Reader software, free) version of the manual:
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Error Condition Indicator Beeps Error
Code Possible Solution Paper Feed / Delivery Orange 2 Remove any paper jammed Paper Jam Orange 3 Remove any paper jammed Ink Out Orange 4 Add Ink BJ Cartridge Misinstalled Orange 5 Re-install cartridge or replace it NO BJ Cartridge Orange 6 Re-install cartridge or replace it BJ Cartridge Error Orange 7 Re-install cartridge or replace it Waste Full warning Orange 8 Waste is almost full , needs service very soon Service Errors Blinks Beeps Error
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1 Answer

New Cartridge error message


Follow the steps below to remove and replace the empty ink cartridge.
  1. Turn the printer on.
  2. Open the ink cartridge door. Figure 1: Opening the ink cartridge door c00819080.gif
  3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch. Figure 2: Lifting the latch c00819081.gif 1 - Ink cartridge latch for the black ink cartridge 2 - Ink cartridge latches for the color ink cartridges
    NOTE: Theink cartridge areas are color-coded for easy reference. From left toright, the ink cartridges are black, yellow, light cyan, cyan, lightmagenta, and magenta.
  4. Pull the ink cartridge toward you out of it's slot to remove it. Figure 3: Removing an ink cartridge c00819082.gif
  5. Remove the new ink cartridge from the packaging.
  6. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
    NOTE: Makesure that the ink cartridge is inserted into the slot that has the sameshaped icon and color as the ink cartridge. The copper-colored contactsshould be facing the printer as the ink cartridge is inserted. Figure 4: Inserting an ink cartridge c00819083.gif
  7. Press down on the gray latch until it clicks into place. Figure 5: Closing the gray latch c00819084.gif
  8. Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
    NOTE: All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
  9. Close the ink cartridge door.

after Doing this all Follow the next step :-

Please Try This, I am sure it is going to workout.


Resetting the All-in-One
Press the On (fa37665.gif) button to turn off the unit.
  • Disconnect the power cord from the back of the unit.
  • Connect the power cord to the back of the unit.
  • Press the On (a477fdf.gif) button to turn on the unit.

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recycle your printer responsibly

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1 Answer

Printer not printing


Unfortunately, like most multi cartridge ink jet printers when one ink is empty the printer will cease printing regardless of whether you just want to print in black and white and you have plenty of black ink left. I have heard of people tricking the printer into believing the cartridge is full by placing coloured tape etc in front of the ink sensing device but I am not sure how the Brother senses the ink levels as i have some aftermarket ink cartridges for mine which seem to be completely non-opaque (unlike the originals). The need to have colour cartridges in even if you only ever print with black ink is good news for Brother as the MFC-210c uses a large amount of ink during it's routine cleaning cycles (that you cant stop) and will empty all 3 cartridges in under 6 months without ever printer a single drop of colour ink. Sorry about all the bad news, at least your not alone......

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