1. Printer reads "Black ink empty. Replace cartridge." The cartridge is 3/4 or more full.
2. I took out all cartridges to check ink. All almost full. Now printer reads "no cartridge."
3. Cartriges will not empty, instructed to replace when cartridge is 1/3 or more full.
FYI: I will never buy another Brother product.I've had nothing but trouble since the day of purchase. I believe the printer to be defective. Brother should offer a refund. I do not want a replacement.
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You can choose to print in black only. However, the black print will use not only the ink from the black ink cartridge but it will also draw from the 3 other color ink cartridges.
Bottom line: You will need sufficient ink in all ink cartridges even to print in black only.
Please read your HP 6700 user's manual, starting on page 74 of the manual.
In case you do not have the user's manual for your printer, this is the link so you can download and save the PDF (Adobe Acrobat Reader software, free) version of the manual: http://h10032.www1.hp.com/ctg/Manual/c03227497
Its simply because the cartridge is not making a good contact with its socket.
1-switch off the printer and totally unplug it 2-clean the cartridge properly
3- check the cartridge clip
4-return cartridge and send a feedback to us
Error Condition
Indicator
Beeps
Error Code
Possible Solution
Paper Feed / Delivery
Orange
2
Remove any paper jammed
Paper Jam
Orange
3
Remove any paper jammed
Ink Out
Orange
4
Add Ink
BJ Cartridge Misinstalled
Orange
5
Re-install cartridge or replace it
NO BJ Cartridge
Orange
6
Re-install cartridge or replace it
BJ Cartridge Error
Orange
7
Re-install cartridge or replace it
Waste Full warning
Orange
8
Waste is almost full , needs service very soon
Service ErrorsBlinksBeepsError CodePossible Solution
ROM Error
1 x Orange
10
6100
Try unplugging Printer
RAM Error
2 x Orange
10
6300
Try unplugging Printer
EEPROM
3 x Orange
10
6800
Try unplugging Printer
Home Position
4 x Orange
10
5100
Temperature Sensor
5 x Orange
10
5400
Try unplugging Printer
Waste Full
6 x Orange
10
5B00
Needs Service
Cartridge OverHeat
7 x Orange
10
5200
Replace the BJ Cartridge(Printhead)
Cartridge OverHeat
8 x Orange
10
5200
Replace the BJ Cartridge(Printhead)
Cartridge Displaced
9 x Orange
10
5200
Replace the BJ Cartridge(Printhead) or reinstall
Cartridge Displaced
10 x Orange
10
5200
Replace the BJ Cartridge(Printhead) or reinstall
Cartridge Displaced
11 x Orange
10
5200
Replace the BJ Cartridge(Printhead) or reinstall
Other Hardware error
12 x Orange
10
6500
Other Hardware error
None
None
5910
Needs Service
Other Hardware error
None
None
5C00
Needs Service
Follow the steps below to remove and replace the empty ink cartridge.
Turn the printer on.
Open the ink cartridge door.
Figure 1: Opening the ink cartridge door
Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch.
Figure 2: Lifting the latch1 - Ink cartridge latch for the black ink cartridge2 - Ink cartridge latches for the color ink cartridges NOTE:
Theink cartridge areas are color-coded for easy reference. From left toright, the ink cartridges are black, yellow, light cyan, cyan, lightmagenta, and magenta.
Pull the ink cartridge toward you out of it's slot to remove it.
Figure 3: Removing an ink cartridge
Remove the new ink cartridge from the packaging.
Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
NOTE:
Makesure that the ink cartridge is inserted into the slot that has the sameshaped icon and color as the ink cartridge. The copper-colored contactsshould be facing the printer as the ink cartridge is inserted.
Figure 4: Inserting an ink cartridge
Press down on the gray latch until it clicks into place.
Figure 5: Closing the gray latch
Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
NOTE:
All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
Close the ink cartridge door.
after Doing this all Follow the next step :-
Please Try This, I am sure it is going to workout.
Resetting the All-in-One Press the On () button to turn off the unit.
Disconnect the power cord from the back of the unit.
Unfortunately, like most multi cartridge ink jet printers when one ink is empty the printer will cease printing regardless of whether you just want to print in black and white and you have plenty of black ink left.
I have heard of people tricking the printer into believing the cartridge is full by placing coloured tape etc in front of the ink sensing device but I am not sure how the Brother senses the ink levels as i have some aftermarket ink cartridges for mine which seem to be completely non-opaque (unlike the originals).
The need to have colour cartridges in even if you only ever print with black ink is good news for Brother as the MFC-210c uses a large amount of ink during it's routine cleaning cycles (that you cant stop) and will empty all 3 cartridges in under 6 months without ever printer a single drop of colour ink.
Sorry about all the bad news, at least your not alone......
Changed the ink cartridge, but printer says ink is empty mfc-j475dw
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