I have this ticket printer that used to work. I stored it for some weeks (maybe 4 or 5) and now it just prints garbage, what can I do?
I tried resetting the configuration and all but it doesn't seem to work. I changed Parallel cables in case that was it and no luck. I changed computers also and it still doesn't work.
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Every POS software has commands that opens the cash drawer and prints the ticket. It also controls how long the receipt ticket is, if it prints in color. Then there are two types of cables that communicate between the cash drawer and the printer to pop the drawer. Then there are dip switches in the printer that change how the printer operates according to the software. When it prints garbage, the driver that comes from the POS software is not synced with the printer. Sorry you asked. Call the POS Software company.
This can depend upon several things - Does the printer feed the tickets through normally when pressing the feed button? If it does not, I suggest the ticket has the length and width defined incorrectley. The othe rissue maybe in the printer detecting the gap bewteen the tickets. To solve this issue , more information is necessary, can you print a ticket to a file and post it? Sorry I can`t be of more help
First you'll need to make sure your system has a COM (serial) port. Looks for a port on the pC that has 9 pins (5 on top, 4 on bottom). Get a Null modem DB25-DB9 cable and connect the printer to the PC. That'll take care of the hardware connection. Youll need to know what kind of driver you want to use. POS printers like the Samsung SRP printers either has a windows or OPOS driver. You should have a software you intend to use to print to the printer, so check with the software vendor what kind of driver you need to print. Install that driver, make sure the baud rate on the printer and the driver is matched and your good to go.