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The failure with your LCD might be due to defective capacitors in the power supply. These parts become defective due to excessive heat and fail prematurely If you are able to DIY, you can check the picture to see how defective capacitors look like.
On my Akai LCT2715---- Ok, I had the same problem with locating USER MODE (even called Akai service HELP and that person didn't know anything)!!! even tho we looked through manual just got TV back from putting $184 in Capacitors repair (PUT IN NEW NICHICON CAPACITORS) from the standby button not woking just flashing from the Power Supply gone bad plus 2 main capacitors other than power supply that were bad. Works great now. For the USER MODE look on the remote in the bottom black area repeatedly push the P.MODE. You should have full function to adjust all in menu list WE DID.
Completely understandable concern. I have fixed 9 AKAI LCT2715 power supplies for other people who have contacted me through fixya.com and 2 through my instructable on instructables.com.
I did notice that you posted this under AKAI LCT3201 TD 32in. LCD Television TV/DVD Combo troubleshooting... I do not remember posting to anything other than the problems concerning AKAI LCT 2715 27in TV's. But in any case this could be the same issue for you as I have noticed a common failure point on AKAI TV's is due to the poor power supply components they use.
As far as trust is concerned I can not really say anything more other than I do keep in contact via email about the parts that are shipped to me to let the customer know when it arrives as well as discussing payment options up front so you know what to expect. I also offer paypal as a payment option and I send an invoice via paypal when the power supply is ready to ship.
Thank you for your question and I hope this helps you understand how this general process works for more cases.
The solution at this point would be to get the power supply repair since new boards are not longer being manufactured. In about 95% of the time if the LCD doesn't power up or turns OFF by itself or need to be unplug for some time to make work again; those are the symptoms of a dying or defective power supply. I service these power supplies, for more info write to [email protected]
this model uses 2 different boards--both are not available from Akai (SAMSUNG) look carefully at all the filter caps on the power board--many will be bulged up at the top---last one I did had 20 bad caps---space allowing--replace with higher voltage rated caps---8 were 2200 mfd @25 volt, 4 were 3300 @ 35 volt, 7, 1000 mfd @ 10 volt, and one 1000 @ 6.3 volt---- Sets with 10 digit serial number use one board and sets with 8 digit serial number use another board---I have seen "rebuilt boards" on several sites on the internet for about $115 + S&H---which is about what the original board replacement sold for when they were available.
Same thing for me. TV just turned off one day and won't come back on. LED flashes red. Someone said it's because a cooling fan went out. If I can't find someone to fix it I'll take it apart and tinker myself. 32" with dvd built in was barely over a year old.