After working fine for more than one year, this nice machine will scan in color but no longer print in color. Everything black works fine. I have tried many things including two new color cartridges, #26. When I tried to uninstal the Lexmark 1200 Series I received the message, "Lexmark 1200 is currently in use. Wait until the printer has finished then uninstall." However, I can find nothing which keeps the printer in use.
After a self-test on the color cartridges, the light does not flash twelve times but the page does not come through with colored lines. Suggestions will be appreciated. jim, rocklin, ca
Hello,
After disconnecting the cables from the printer and restarting the computer I would suggest removing all printer related software from Add/Remove programs in the Control Panel. After that I would suggest downloading the latest drivers by following the directions below.
You should be able to get the drivers here. Just enter your exact printer model in the Search by printer model field and press Enter.
Click the Download Driver link and choose your operating system in the Select Windows field. Then on the next page, choose the Download Now link on the right.
On the next page you may see a yellow security banner at the top of the browser. If so, click it and choose Download File. After that, choose Save to start the download. After the download completes you can double click the file to start the installation.
Hope this helps. Please remember to rate this information.
Thanks
Hello,
I just had a few questions to ask.Did you disconnect the usb cable before attempting to uninstall? If so, you may want to attempt to uninstall the programs again in safe mode. NOTE: Some programs dont allow this. If it doest work just restart the machine without pressing F8. If you arent familar with safe mode, you can find info here.
Did you check the printer properties/preferences to make sure that it wasnt set to black only.
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Thanks for your response. I still have the problem, I have since tried a new lexmark 27 cartridge also but still cannot print in color. The color cartridge self test light does not blink 12 times but the test page does not print in color.
When I try to uninstall I still receive the message, "Lexmark 1200 is currently in use. Wait until the printer has finished then uninstall."However, I have been unable to uninstall because I can find nothing which keeps the printer from finishing.I have an Acer 5000 and use XP.
will not print a coolor pic but will blk and white
Color cartridge is a little more than half full, but will not print in color on test sheet or any color document. I have tried putting the color cartridge in hot water for about 1 minute; the color is perfect when I dry the cartridge but when reinstalled, the same problem is prevalent. I don't know what to do. Should I throw away a cartridge that shows half full and use a fresh one? I'm starting to dislike this printer and its issues a lot. I guess I got my money's worth since it only cost me $40.00. Still there should be some sort of fix or answer to the color ink dillema.
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