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kuda Posted on Oct 31, 2012
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Keyboard keys are stiff can not press - HP Mini 1000 Netbook

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Claudiu Rascol

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  • HP Expert 427 Answers
  • Posted on Apr 18, 2013
Claudiu Rascol
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Joined: Apr 11, 2013
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You just spilled some sweet liquid that messed up your keyboard - coffee, coca cola, milk. Try to clean using technical alcoohol. Before THAT REMOVE BATTERY. ALLOW TO DRY. If problem persist have it done in service. Post results here please !

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If a key on a laptop keyboard stops working it's usually bad news for the keyboard as it may well need to be replaced. Test the 'feel' of the button. Does it feel different compared to other buttons when you press it? I.e. does it feel loose, stiff, wobbly or like it sticks? Stiff or sticky could mean there is something stuck under the button, loose or wobbly could mean it is mechanically broken. Sometimes turning your laptop on it's side and tapping it firmly, not hard, can release it if there is a mechanical fault. Unfortunately however I think the fault is most likely to be an unrepairable one. You could always plug in an external USB keyboard to check if it the G key responds just to rule out an operating system fault but it is unlikely to be that. If the G button works when using the external keyboard you can be sure it is your laptop keyboard that is broken.
Replacement keyboards cost around $30 (eBay). There's a good guide on youtube showing how to remove the keyboard. http://youtu.be/OOor4uZRM9g

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How do I take off teh keyboard digits to clean underneath - after spilling melted chocolate on some keys they are stiff and sticky.

  1. Remove the old keyboard key by putting the tip of your fingernail underneath the top right of the key you want to clean.

  2. Lift the key upward to remove the key.

  3. Push the hinge into place on the keyboard, and put the rubber spring piece into place.
  4. Align the cleaned key on the keyboard so that it is in the correct place.
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These keys share a scan line in the keyboard. There is a break in the scan line or a bad connection between the keyboard panel and the controller circuit board inside the keyboard (or the motherboard in a laptop computer). Most keyboards use a pair of flexible plastic sheets with the scan lines printed in silver ink. These are attached to the controller with a "flexible printed circuit" connector. Sometimes the material tarnishes where it makes its connections there and the keyboard fails as you have described.

Most of these connectors have a friction lock that is disengaged by sliding it about 1 mm along the length of the flat ribbon cable going into the connector (there is a stop at this point - do not force the lock past it). The lock looks like a frame around the top of the connector box and has a slot for the cable. Once the lock is disengaged, the cable will slide out. Now you can clean the contacts on the cable (both sides) by polishing them with a white pencil eraser. When that is done, seat the cable back in the connector and push the lock back in until it makes a soft click or bottoms out on the connector shell. Once in a while there will be a connector that is friction fit - there will be no lock, but the cable will have a stiff reinforcing sheet attached to it. Very rarely, the lock will be a flip-up tab on the side of the connector - these are usually used only on smaller, narrower ribbons.

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How do I remove and clean the keyboard? Some of my letters are really stiff.

Well completely removing the keyboard wont really help, seeing as how there is an underlay board it rest on. Also you risk voiding any type of warranty by doing so.

So I'm assuming coke or some other type of drink or sticky substance is making the keys stiff.

Best advise to you is to manually take a small knife..or butter knife would be safer and lifting up each key very carefully till it pops off. If you are careful there should be no worries and you can clean the board under the keys the best you can...(DO NOT OPENLY POOR WATER OR CLEANING SOLUTION) take a rag or a towel, lightly moisturize it and clean or wipe carefully.

Then just re-seat the keys back to the board as the springs and or latches under the keys should just snap back into place.

Remember where the keys go also, or typing could get interesting for you if you look at the keyboard.

I myself ...do not even glace at the keyboard anymore :P

Give me thumbs please!
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Had the same problem. Get a pointy knife & run it up & down between the keys. You will be amazed at the RUBBISH that comes out. Then hold it upside down, & with a stiff bristled brush, clean out the rest of the RUBBISH over a sheet of newspaper.
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