I have had my zen for about 5months and had no probs until yesterday. The screen froze while playing a song and i couldn't swith it off. The battery ran down so i charged via my PC but no docking symbol appeared on screen. After a while it said 'REBUILDING' but it still won't swith on. Just the blue light on top flashes when connected to computer. Any suggestions? Cheers Dai.
Apologies if this answer is offensively obvious. Try putting a paperclip or equally small object into the little reset hole at the bottom of the player if you haven't done so already. Mine froze a couple of times and it always worked.
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