Ouch! I'm guessing that the shoe lace wrapped around the shaft from the inner tub and cannot be pulled back into the wash tub. That sucks, because the only way to get at it then would be to remove the motor rotor, sepperate the two halves of the outer tub, allowing the inner tub to be removed to access the offending shoe lace. If you know what you're doing, it's about a two hour job. My advice: Just live with the noise. Please don't bother rating this, as anything but a Fix-Ya drops my score.
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