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Question edited for clarity and typos. Please don't call a Dyson a 'Hoover' (registered name of Hoover Inc), James Dyson will be very upset. :>D
Yes you can buy batteries very easily, but you need ascertain that it is the battery, or the charger, or the control board? With a digital multimeter it is very easy to check battery and charger, but you will need Dyson service to diagnose a board issue.
Sounds IMHO like a faulty connection, faulty switch, or crack in cord.
An electrician or somebody competent with power appliances and a test-meter will need to open and check cord first, then work forwards through switch, wires, motor brushes, etc.
DC25s are not Hoovers, they are Dysons. And they are terrible vacuum cleaners. We see more DC25s for repair than all the other Dysons. Toss it and buy a Miele or Sebo.
I am sorry to hear that you are having trouble with your vacuum. Since your Dyson cleaner is under warranty, I suggest to contact Dyson support right away for quick assistance. Their phone number is 1-844-679-1647.
You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
Hi, it sounds that you may have a fault in your cable sometimes the wire inside the cable gets broken and only connects now and again when in the right position. I remember reading some where about this person had a dyson and had to get the wire changed for a second time as this was the fault. They put it into a dyson repairer to get the job done as you have to remove the motor. I no that's what you need to do on a dc07 animal. If its not the cable then it could be the temp cut out switch my first motor would go for so long hoovering then just stop and you would have to wait till it had cooled down then it would go for another short time. I had to get a new motor that time but it was covered by dyson . When the dyson man arrived i told him it was cutting out and he just fitted a new motor. I have since just replaced that motor myself rather than buy a new dyson. Always remember to remove the plug from the socket when doing repairs to your hoover.
Your DC25 is equipped with a safety device which shuts off the brushbar if it becomes tangled with something. After checking that the brushbar is free of any threads, hair or other obstructions, it's very easy to reset - our video guide shows you how: http://www.dyson.co.uk/support/help.asp?article=1984&product=DC25-ALLFLOORS
If you have any further questions about using or maintaining your Dyson cleaner, please get in touch with us directly so one of our experts can provide further assistance. You can call us free on 08002980298.
It is probably a thermal cut-off which is caused by a blockage. The machine will turn itself off before it overheats if it is a thermal cut-off. Once it has cooled down, you will be able to turn it back on again (usually 30 mins - 1 hour).
If the machine doesn't turn on at all anymore, you may need to replace the power switch. Call the Dyson helpline, they will do a blockage troubleshoot and if it's not that, they will tell you where you can find an authorized Dyson repair dealer in your area.
The brushes on my dyson have stopped going round. I have checked it and they move freely by hand. The belt is intact. What could the problem be? The Hoover is about 10 to 12 years old. My dyson is a dc04 I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
One of the main problems with vacuums are that the flat belts on the vacuums stretch and should be changed every 4 to 6 months or 3 or 4 times a year – you can tell by taking off the belt or belts on the vacuums and compare them to the old belts on the vacuum the new belts will fix inside of the old belts and you will be able to see the difference on how much they have stretched – if the belt is a geared belt – they stretch as well but should be changed about one a year – the cost is not that expensive and you cleaning will improve almost double – this also applies for the Dyson DC04 and the Hoover vacuum as well – some of the Hoover vacuums have two (2) belts and they both should be changed @ the same time.
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