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Question about Motorola Mobility RAZR V3

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MMS messaging on RZR phone

I recently purchased 2 Razr phones from Ebay. Everything on the phones works ETC the receiving of photos. One phone gets the message and says 'downloading' picture....but can never download it. The other one doesn't even receive the message - however - does receive Text messaging just fine.

Posted by Jacqueline... on

  • 3 more comments 
  • Jacqueline Blankenship May 17, 2007

    we have Cingular/AT&T...........thanks for your help! I did ask the Cingular folks but they said it was a phone problem not a service.

  • Jacqueline Blankenship Jun 13, 2007

    RZRSucks - although this didn't solve the problem I did go into my phone which was purchased through Cingular and look at the settings that coincided with the ones you suggested. They were different somewhat. I changed the settings on the other phones to match mine but it had a user name and password in my settings that were just (********) and I don't have a clue what those settings would be.

  • Jacqueline Blankenship Jun 13, 2007

    I really appreciate your help...........any more suggestions would be greatly appreciated!

  • Anonymous Mar 16, 2014

    received text message that only said "download" but nothing downloads. verified with sender it was only a text message and not an attachment

  • Anonymous Mar 21, 2014

    i have sound for everything except for reciving a message

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1 Answer

Anonymous

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I will need to know your who your service provider is to help you. Yet, I can suggest that you go to your service providers website and go to the support section. Then look for MMS profiles or settings. Many of the providers will send the settings to fix the problem straight to your phone. This also means that you bought an unlocked phone by the way.

Posted on May 15, 2007

  • Anonymous May 17, 2007

    ok Here is how you do it

    1.
    Press the Menu Key.
    2.
    Scroll to and select WebAccess.
    3.
    Scroll to and select Web Sessions.
    4.
    Highlight "AT&T MMS" and press the Menu Key.
    5.
    Scroll to and select Edit.
    6.
    Validate the following parameters:
    *
    Name: AT&T MMS
    *
    Homepage: mmsc.mymmode.com
    *
    Gateway IP: 10.250.250.55
    *
    Port 1: 8080
    *
    Domain 1: blank
    *
    Service Type 1: HTTP
    *
    Gateway IP 2: 000.000.000.000
    *
    Port 2: 0
    *
    Domain 2: blank
    *
    Service Type 2 WAP
    *
    DNS 1: 000.000.000.000
    *
    DNS 2: 000.000.000.000
    *
    Time out: 5 Minutes
    *
    CSD no 1: Blank
    *
    Username: 1: blank
    *
    Password 1: blank
    *
    Speed (Bps) 9600
    *
    Line Type 1: ISDN
    *
    CSD no 2: blank
    *
    User Name 2: blank
    *
    Password 2 blank
    *
    Speed (Bps) 2: 9600
    *
    Line Type 2: ISDN
    *
    GPRS APN: proxy
    *
    User Name:blank
    *
    Password:blank
    7.
    Press the left soft key 4 times to return to the main menu.
    8.
    Scroll to and select Messages.
    9.
    Press Menu.
    10.
    Scroll to and select Message Setup.
    11.
    Scroll to and select Multimedia Msg Setup.
    12.
    Scroll to and select Server Info.
    13.
    Scroll to "AT&T MMS", then press Menu.
    14.
    Scroll to and select Edit.
    15.
    Validate the following settings:
    *
    Service Name: AT&T MMS
    *
    Server Name:http://mmsc.mymmode.com
    *
    Web Session Name: AT&T MMS

    Let me know if any of this information is incorrect and I'll help you Further

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-= MMS Web Session =-
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Name: CINGULAR MMS
Homepage: http://device.home
Service type 1: WAP
Gateway IP 1: 066.209.011.061
Port 1: 9201
Domain 1: (blank)
Service Type 2: WAP
Gateway Type 2: 000.000.000.000
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Domain 2: (blank)
DNS 1: 000.000.000.000
DNS 2: 000.000.000.000
Timeout: 10 minutes
CSD No. 1: (blank)
User Name: (blank)
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Speed (Bps) 1: 9600
Line Type 1: ISDN
CSD No. 2: (blank)
User Name 2: (blank)
Password 2: (blank)
Speed (Bps) 2: 9600
Line Type 2: ISDN
GPRS APN: wap.cingular
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-= Message Setup =-
Main Menu -> messages -> Menu -> Message Setup

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Inbox View: Sender
Srvce Center No: +13123149810
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Email Gateway: 36245
SMS Alert: On
Use GPRS: Yes

-= MMS Message Setup =-
Main Menu -> Messages -> Menu -> Message Setup ->
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Service Name: CINGULAR MMS
Server Name: http://mmsc.cingular.com
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set to default
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Mobile phones take and display pictures in a wide variety of resolutions and file formats. Many phones can't display some of these pictures from different models because their display resolution is not compatible.

Do you have this problem on every MMS received (from different users), or is this an intermittent problem?

It sounds like you are receiving an MMS forwarding message, where the content of the message is actually stored on a web server that you log into with the information that was forwarded to you.

Please check the following MMS settings on your phone and verify that they match:

From the standby screen, press the Menu Key.

Scroll to "Settings," press Select.

Scroll to "WebAccess," press Select.

Scroll to "Web Sessions," press Select.

Scroll to "Cingular MMS" press Menu.

(if not there select "new")

Scroll to "Edit," press Select.

Validate the following parameters:
Name: Cingular MMS
Homepage: http://mmsc.cingular.com
Service Type 1: HTTP
Gateway IP: 66.209.11.32
Port 1: 9201
Domain 1: leave blank
Service Type 2: WAP
Gateway IP 2: 0.0.0.0
Port 2: 0
Domain 2: leave blank
DNS 1: 0.0.0.0
DNS 2: 0.0.0.0
Time out: 5 minutes
CSD no 1: leave blank
Username: 1: leave blank
Password 1: leave blank
Speed (Bps) 9600
Line Type 1: ISDN
CSD no 2: leave blank
User Name 2: leave blank
Password 2 leave blank
Speed (Bps) 2: 9600
Line Type 2: ISDN
GPRS APN: wap.cingular
User Name: [email protected]
Password: CINGULAR1
Press Done.

Press Exit.

Press Back

Press Back.

Scroll to "Messaging," press Select.

Press the Menu key.

Scroll to "Inbox Setup," press Select.

Scroll to "MMS Message Setup," press Change.

Scroll to "Server Info," press Change.

Scroll to "MMS", press Menu key.

Scroll to and select "Edit".

Validate the following settings:
Service Name: MMS
Server Name: http://mmsc.cingular.com
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While you have already compared settings on the phones, check out these settings that are often overlooked regarding the Internet connection, and not just the messaging portion.

Run through the list, and if it all matches, you should be all set.

From the standby screen, press the Menu Key.

Scroll to "Settings," press Select.

Scroll to "WebAccess," press Select.

Scroll to "Web Sessions," press Select.

Scroll to "Cingular MMS" press Menu.

(if not there select "new")

Scroll to "Edit," press Select.

Validate the following parameters:
Name: Cingular MMS
Homepage: http://mmsc.cingular.com
Service Type 1: HTTP
Gateway IP: 66.209.11.32
Port 1: 9201
Domain 1: leave blank
Service Type 2: WAP
Gateway IP 2: 0.0.0.0
Port 2: 0
Domain 2: leave blank
DNS 1: 0.0.0.0
DNS 2: 0.0.0.0
Time out: 5 minutes
CSD no 1: leave blank
Username: 1: leave blank
Password 1: leave blank
Speed (Bps) 9600
Line Type 1: ISDN
CSD no 2: leave blank
User Name 2: leave blank
Password 2 leave blank
Speed (Bps) 2: 9600
Line Type 2: ISDN
GPRS APN: wap.cingular
User Name: [email protected]
Password: CINGULAR1
Press Done.

Press Exit.

Press Back

Press Back.

Scroll to "Messaging," press Select.

Press the Menu key.

Scroll to "Inbox Setup," press Select.

Scroll to "MMS Message Setup," press Change.

Scroll to "Server Info," press Change.

Scroll to "MMS", press Menu key.

Scroll to and select "Edit".

Validate the following settings:
Service Name: MMS
Server Name: http://mmsc.cingular.com
Web Session Name: MMS
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dj.francis
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Razr

By not bothering purchasing ringtones from Cingular. Purchase "Motorola Phone Tools" and let her create her own ring tones. :) It will save you money in the long run, BELIEVE me.
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