Nikon Coolpix 5400 Digital Camera Logo

Question about Nikon Coolpix 5400 Digital Camera

2 Answers

Nikon 5400: white lines on photo

I have a 2.5 year old Nikon 5400. When I take a photo the image that appears on the camera's LCD has white vertial lines on it. When I download the photos on my computer the vertical white lines are still there ... so it does not appear to be a problem with the camera's LCD. This problem occurs in the following settings: M A S P automatic However, the video function works fine. When I view the image before I take the photo there are no white lines. I'd really appreciate some help as I'm a little distraught at the prolems with my relatively new camera (it's warranty has expired). Thanks Nik

Posted by Nicholas Matthews on

  • 2 more comments 
  • Nicholas Matthews May 16, 2007

    Thank you for this reply, it is greatly appreciated. I will follow your advise.

    In the meantime, do you have any indication to what may have gone wrong here? This may help me when contacting Nikon / Tech Support, if I can say 'I suspect that ...'

    Many many thanks again,


  • Nicholas Matthews May 16, 2007

    Thank you for this reply, it is greatly appreciated.

    I will contact Nikon / Tech Support. In the meantime, could you provide me with a possible cause so that when I contact Nikon I can say 'I suspect that ... may have occured'. This would help a lot.

    In the meantime, thank you so much again,


  • Nicholas Matthews Oct 30, 2007

    Many thanks MINC! ... Nikon have repaired my camera for free ... just as they state in their Advisory ... wonderful.

    Thanks again!


  • Nicholas Matthews Oct 30, 2007

    Thanks MINC!  Nikon have repaired my 5400 for free ... just as it says in their Advisory.  It's a shame that the problem had to happen, but it is wonderful to see Nikon taking ownership of the problem and comning up with a fix.

    Thanks again, it is greatly appreciated.




2 Answers


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I just boxed my 5400 up to ship to Nikon.  Apparently there is a service advisory for the DH2, D70, N55, CoolPix 3100,3500,4500,5000,5400 and 5700.

Posted on Oct 18, 2007

  • Anonymous Oct 18, 2007

    Nikon Service Advisory

    It has come to our attention that in a
    limited number of COOLPIX 3100, 3500, 4500, 5000, 5400, 5700 and SQ
    digital cameras, an electronic component may, in some instances, fail
    affecting your camera's performance and/or operability.

    While only a limited number of COOLPIX 3100, 3500, 4500, 5000, 5400,
    5700 and SQ digital cameras are affected by this advisory, if your
    camera presents symptoms that can include (1) images with a strong
    color tint, (2) images that are totally black and/or (3) images with
    visible defects, Nikon will, upon confirmation that the problem is associated to this Service Advisory, service your camera free of charge.

    To obtain complimentary service for cameras affected by this advisory,
    please click the link below to download and print the Service Return
    Form. The Service Return Form provides detailed return instructions.

    The Frequently Asked Questions button at the bottom of this page offers
    more information about this advisory and, should you have more
    questions, also provides information about how to contact Nikon.

    We apologize for any inconvenience you may experience.




  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 2,985 Answers

There is a non user repair fault here If it is just out of warranty contact the maker Tech support They sometimes can offer a 'refurb' one at an agreeable price in exchange.

Posted on May 15, 2007

  • Anonymous May 17, 2007

    Simply relate to them as you have here



Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


Half of the image on the screen of my Nikon L6


Yes, the colored vertical lines, this actually means that the screen is cracked internally..I know this is not something you will like to hear, because this is such a great unit, at the best there might be a loose connection, but i doubt this.

I always post a link where the use can download a updated soft copy of the manual whach can be used for future troubleshooting. Just click on the link below, where you will be directed to a page where you can download the manual.

Hope this can be of help.

Kind regards

Nikon Coolpix 5400 lines in pix

Yes! Send the camera to Nikon with the service form. It takes about 3 weeks, free of charge.

Image in LCD shows mulitple horizontal whie lines

This sure looks like a CCD image sensor failure. If so, you can't fix this yourself. If the camera is less than a year old, Canon will fix this for you under warranty. Call 1-800-OK-CANON.

5400 Digital Camera

image sensor failure, contact nikon for free service

White lines

defective image processor. use in continuous mode, but take only 1 shot. may not be expensive to fix. not user serviceable, and not something you can't live with if you can take images in cont mode.
consider having it evaluated by the factory and getting a quote for repair if it bothers you not being able to shoot in single shot mode.
nikon does seem to have more trouble than most in their non-premium products.
good luck

Black screen when in picture mode cant take pictures

PER007 in solution #3 is correct.
  • Follow the URL:
  • Fill out the form
  • Mail in your camera if it's listed
  • Receive your working unit free of charge
I had the same problem with my CoolPix5400 and this resolved the issue.

Digital Lines in my photos

I have contacted nikon servicing centre and they requested to see the camera, they didn't tell me what the fault was but they managed to fix it they charged me £ 190 but at least I have my camera back and is working fine...

Rainbow colours down the screen

If the Photo is OK then it would appear to be a LCD fault. Checkout Nikon Customer support. At a guess if this more than 2 years old a new camera would be a more economic option.

LCD blank & No picture taken

This appears to be a well known CCD problem, which Nikon acknowledges only for the COOLPIX 3100, 5700 and SQ models. Nikon denies the CCD problems on the 5400 are related, even though a Google search for this problem returns numerous results which claim the same defective Sony CCD sensor was used in the 5400 as was used in the 3100, 5700, and SQ models. See this reference:

LCD oddly discolored but final image OK

Don't rush to the store. CCD's in video cameras have it, My Coolpix has it. It has something to do with the way information is written to or read from an LCD or CCD. And although it looks bad, it's perfectly normal. Use an early days $50,000 broadcast CCD videocamera to record a person welding and you'll get a perfectly vertical white line in your image. But as you said: It's not in the actual image of the Coolpix (although I wouldn't know if it will show up when you make a picture of someone welding).
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top Nikon Cameras Experts


Level 3 Expert

3290 Answers

Brad Brown

Level 3 Expert

19127 Answers

David Shaub

Level 3 Expert

2994 Answers

Are you a Nikon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides